Compliance Officer

BET Care Group; Adelaide; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Meaningful work

Professional development

Supportive team environment

Job summary

BET Care Group Pty Ltd is seeking a part-time Compliance Officer to join the Adelaide team. You will support maintaining accurate compliance records, monitor outstanding requirements and ensure our services remain audit-ready, while reviewing documentation and following up on actions.

This hands-on role is ideal for someone who enjoys working with teams to close gaps, maintain policies, and support incident and complaints recordkeeping under the National Compliance Manager's guidance.

Qualifications

• Experience in compliance, quality assurance or auditing, preferably within disability or community services.
• Familiarity with NDIS Practice Standards and Code of Conduct.
• Experience reviewing records and following up compliance actions.
• Ability to manage multiple deadlines and coordinate with operational teams.

Responsibilities

• Conduct internal audits, participant file reviews and compliance checks against NDIS standards and BET Care policies.
• Support external audits by gathering and reviewing evidence and coordinating information requests.
• Document audit findings, identify gaps and coordinate corrective actions with teams.
• Maintain compliance registers, audit schedules and risk registers.
• Review participant documentation and follow up overdue reviews with operations.
• Maintain policies and quality documentation with version control and review dates.
• Support incident and complaints recordkeeping and reporting.
• Prepare audit summaries and escalate high-risk matters.
• Provide day-to-day administrative support to Compliance Department.
• Contribute to continuous improvement initiatives.

Skills

Organisational skills

Attention to detail

Written and verbal communication

Independent worker

Team collaboration

Microsoft 365

Digital recordkeeping

Education

Disability/Health/Community Services/Quality/Business related qualifications

Tools

Microsoft 365

Digital recordkeeping systems

Job description

• Coordinate internal and external audits.

Join BET Care Group Pty Ltd and contribute to the rostering and maintenance systems that support the delivery of high quality services to people with disability.

Part-time (0.6 FTE) | 3 days per week | Adelaide office

Reporting to the National Compliance Manager, the Compliance Officer will support BET Care in maintaining accurate compliance records, monitoring outstanding requirements and ensuring our services remain audit-ready.

This hands on role is ideal for someone who enjoys reviewing documentation, identifying compliance gaps and working collaboratively with teams to ensure required actions are completed. You will join our Adelaide office team on a part-time basis, working three days per week (0.6 FTE).

BET Care Group Pty Ltd is a registered NDIS provider supporting people with disability to live meaningful and independent lives. Operating across South Australia, Victoria, New South Wales and Western Australia, we are committed to delivering safe, person-centred services.

Key Responsibilities

• Conduct scheduled internal audits, participant file reviews and compliance checks against relevant NDIS Practice Standards and BET Care policies.
• Support external audits by gathering, organising and reviewing evidence, preparing documentation and coordinating information requests.
• Document audit findings, identify compliance gaps and follow up corrective actions with responsible teams.
• Maintain compliance registers, audit schedules, risk registers and improvement action plans.
• Review participant documentation, including support plans, risk assessments and emergency plans, and follow up missing or overdue reviews with operational teams.
• Maintain policies, procedures, forms and quality documentation, including version control and review dates.
• Support incident and complaints recordkeeping, reporting and action tracking under the direction of the National Compliance Manager.
• Prepare audit summaries, compliance updates and reports and escalate outstanding or high-risk matters.
• Provide day-to-day administrative support to the Compliance Department.
• Contribute to continuous improvement initiatives across the organisation.

About You

To be successful in this role, you will have:

• Experience in compliance, quality assurance or auditing, preferably within disability or community services.
• Working knowledge of the NDIS Practice Standards and NDIS Code of Conduct.
• Experience reviewing records, preparing audit evidence and following up compliance actions.
• Strong organisational skills and excellent attention to detail.
• Clear and professional written and verbal communication skills.
• Confidence using Microsoft 365 and digital recordkeeping systems.
• The ability to work independently, manage competing deadlines and collaborate effectively with operational teams.
• The ability to handle sensitive and and confidential information with professionalism and discretion.

Relevant qualifications in quality, auditing, business, disability or community services will be highly regarded.

Essential Requirements

• Qualifications in Disability, Health, Community Services, Quality, Risk Management, Business, or a related field.
• Current NDIS Worker Screening Check.
• Current Driver's Licence.
• Australian working rights.
• Willingness to travel between BET locations when required.

What We Offer

• A part-time position working three days per week.
• Meaningful work that supports the delivery of safe, high quality services for people with disability.
• A supportive and collaborative team environment.
• Opportunities for ongoing learning and professional development.