Complex Needs Specialist Practitioner

Uniting Victoria and Tasmania; City of Casey; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Salary packaging

Meal entertainment benefit

Leave purchase

Paid parental leave

Public holiday opt-in

Job summary

Uniting Victoria and Tasmania – Cranbourne VIC is seeking a Complex Needs Specialist Practitioner to provide holistic case management for families of children with complex disability needs, promoting safety, wellbeing and stability. You will undertake assessments, develop Family Action Plans, and support navigation of the NDIS while advocating for appropriate services.

Collaborative, multidisciplinary teamwork and strong documentation are essential.

Qualifications

• Degree in Disability, Social Work, Psychology or equivalent.
• Current drivers licence valid in Victoria.
• Experience as a practitioner and case manager in disability, child, youth and family welfare.

Responsibilities

• Provide holistic case management to families of children with complex disability needs.
• Undertake therapeutic assessments and develop individualised Family Action Plans.
• Assist families to navigate the NDIS and advocate for supports.

Skills

Driver's Licence

Case management

Disability sector experience

Family outreach

Positive behaviour support

Education

Degree in Disability/Social Work/Psychology

Job description

Uniting Victoria and Tasmania – Cranbourne VIC

• Max term Full time position until 23 Apr 2027
• SCHADS Level 6 + Super + Salary packaging
• Increase fortnight take-home pay with access to $15,900 salary packaging benefits!
• Based at Cranbourne

Your new role

As a Complex Needs Specialist Practitioner, you will provide holistic case management to families of children with complex disability needs, supporting safety, wellbeing, and stability. You will undertake therapeutic assessments, develop individualised Family Action Plans, and assist families to navigate the NDIS while advocating for appropriate supports.

Working collaboratively with multidisciplinary professionals, you will implement behaviour and parenting strategies, coordinate care teams, and broker services aligned to family needs. You will also promote the voice of children and young people, maintain accurate records, participate in supervision, and ensure high-quality, compliant service delivery through strong stakeholder engagement and adherence to organisational standards.

Benefits of working at Uniting

• Working in a large values-led organisation with real community impact.
• Up to $15,900 in salary packaging benefits that can be used for living expenses such as groceries, bills, clothing and streaming services.
• Save on dining out and drinks with a meal entertainment benefit of $2,650 annually.
• Increase your annual leave entitlements through our purchase leave program.
• Up to 10 weeks of paid parental leave for primary caregivers (4 weeks for secondary).
• An extra 17.5% on top of your fortnightly pay when you take paid annual leave.
• Opt in or out of public holidays and be respected for your unique background.

Your skills and experience

You will meet the person specification in the position description, including having a degree in Disability, Social Work, Psychology or equivalent.

You will also have:

• Current driver’s licence valid in Victoria
• Demonstrated ability as a practitioner and case manager in the disability, child, youth and family welfare field.
• Demonstrated experience engaging with families and successfully providing outreach services, sometimes in a difficult or stressful context.
• Demonstrated experience supporting children and young people with complex needs related to their disability implementing positive behaviour support

About Uniting

We create real change in people’s lives by working in partnership with people, communities, governments and other agencies to reduce the impact of poverty, trauma and disadvantage.

We provide compassionate care for people facing tough times and personal challenges. We support children and young people to break the cycle of disadvantage. We help families keep safe, together and thriving.

For over 100 years we’ve been fighting inequality, opposing discrimination, and responding to the needs in our communities across Victoria and Tasmania.

We are an inclusive, values-led organisation and proudly welcome people of all identities, backgrounds and experiences. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people with lived and living experience relevant to our work.

We are committed to inclusive hiring practices. You are welcome to share your pronouns and let us know if you require any adjustments during the recruitment process. We are here to support you.

Uniting is a child safe organisation and is committed to the safety, wellbeing and empowerment of all children and young people. We embed child safety in everything we do. Employment with Uniting is subject to relevant pre-employment checks, including a National Police Check and Working with Children Check.