Complex Care Support Worker | Flexible Shifts & Impact

Claro Disability Services; Melbourne; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Paid induction

Paid travel between client shifts

Real-impact

Employee referral bonus

Tailored onboarding

Flexible scheduling

Collaborative team

Competitive pay

Values-led workplace

Employee of the month

Job summary

Claro Disability Services in Heidelberg Heights, VIC is seeking dedicated support workers to assist clients with complex needs. You will work with families and healthcare teams to tailor supports to individual goals, routines and cultural preferences.

Roles include mobility support, daily tasks, and community participation. Shifts are flexible to match client needs, with induction, travel between clients, and ongoing clinical team support.

Qualifications

• You are a person-centered, warm, patient and genuinely caring soul.
• Excellent communication skills; ability to read cues and adapt to styles.
• Reliable, professional and good at notetaking and teamwork.
• Flexible and adaptable to changing needs and shifts.

Responsibilities

• Person-centered planning: chat with the client and family to understand goals and routines.
• Assist with complex physical care, mobility, transfers and daily tasks per the plan.
• Monitor changes, follow medical plans and liaise with the care team as needed.
• Provide social time and community access aligned with client interests.
• Support autonomy and advocacy, respect consent and promote independence.
• Respect cultural backgrounds and beliefs in all interactions.

Skills

Person-centered

Great communicator

Reliable and professional

Flexible and adaptable

Job description

Claro Disability Services in Heidelberg Heights, VIC is seeking dedicated support workers to assist clients with complex needs. You will work with families and healthcare teams to tailor supports to individual goals, routines and cultural preferences.

Roles include mobility support, daily tasks, and community participation. Shifts are flexible to match client needs, with induction, travel between clients, and ongoing clinical team support.