Compassionate General Services Officer — Aged Care

Opal Healthcare; Central Coast; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Penalty rates weekends

Superannuation 12%

Paid parental leave

Referral bonus $5k

Job summary

Opal HealthCare Kanwal Springs Care Community is seeking compassionate General Services Officers to join our team. In this role you’ll contribute across hospitality, dining, housekeeping and laundry services to help residents enjoy comfort, dignity and quality of life every day.

You'll deliver outstanding customer service in the dining room, keep resident rooms and areas clean and safe, and manage laundry with care.

Qualifications

• Passion for helping people and community.
• Flexible, can-do attitude to learn across hospitality areas.
• Good communication and friendly, professional manner.
• Reliable with a strong work ethic.

Responsibilities

• Food Service: deliver dining room service and know resident preferences.
• Housekeeping: keep resident rooms and community areas clean and welcoming.
• Laundry: handle residents' personal laundry with care.
• Health and safety: follow infection control protocols in all tasks.

Skills

Hospitality

Communication

Reliability

Teamwork

Flexibility

Job description

40 Pearce Rd, Kanwal NSW 2259, Australia •

Kanwal NSW 2259, Australia

Posted Thursday 1 October 2026 at 2:00 pm

"At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role:

At Kanwal Springs Care Community, it's the little things that make a big difference. A friendly smile, a beautifully prepared dining room, a clean and comfortable space, or simply taking the time to brighten someone's day.

We're looking for compassionate and enthusiastic General Services Officers (GSOs) to join our team and help create a home where residents feel valued, supported and connected.

In this rewarding role, you'll contribute across hospitality, dining, housekeeping and laundry services, helping residents enjoy comfort, dignity and quality of life every day.

What's on Offer:

• Location: Kanwal SpringCare Community
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

• Varied & meaningful work — No two days are the same; support our community in three essential area
• Career development — Access our Opal HealthCare Academy to grow your skills
• Supportive team — Join a values-led environment where you are valued
• Paid parental leave — Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems— The tools to help you succeed

What You'll Do:

Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.

Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.

Laundry:Provide a essential service by managing residents' personal laundry with respect and care.

Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.

Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

A passion for helping people and making a difference in your community.

A flexible, can-do attitude and willingness to learn across different areas of hospitality.

Good communication skills and a friendly, professional manner.

Reliability and a strong work ethic.

Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

Apply now to become an essential part of our care community with Opal HealthCare.

40 Pearce Rd, Kanwal NSW 2259, Australia,