Community Sales Manager

Regus; Cairns Regional; On-site; AUD 80,000 - 100,000; Full time

Job summary

A global workspace provider is seeking a Co-working Reception Manager to oversee customer experience and operations in their Cairns centre. The successful candidate will build relationships with customers, ensure a professional environment, lead a team, and contribute to profitability through sales support. Strong interpersonal skills and a positive attitude are essential. Career development opportunities are available in this dynamic role.

Benefits

Competitive rewards

Fantastic work environment

Work-life balance

Structured training programs

Career development opportunities

Qualifications

• Bring a positive, inspiring attitude to customer interactions.
• Combine an appetite for challenge with adaptability.
• Build strong relationships with customers.
• Maintain high standards through attention to detail.
• Solve problems decisively and effectively.
• Understand team needs for effective guidance.

Responsibilities

• Own customer experience and operations in the centre.
• Build relationships with new and existing customers.
• Ensure a professional work environment.
• Drive profitability through sales support.
• Train and mentor community teams.
• Lead by example in every interaction.

Skills

Positive attitude

Resilience

Relationship building

Attention to detail

Self-motivation

People-focused leadership

Job description

About The Role

As a Co-working Reception Manager (Community Sales Manager) you will help us nurture and support our customers and centre teams at a Centre level. Overseeing and supporting the overall daily operations of a centre. You'll be contributing to the growth and success of your customers, helping them to use flexible working to enhance their productivity.

Responsibilities

As a Co-working Reception Manager, you’ll own customer experience and operations in your centre. You'll be the daily point of contact in one of our business centres and an integral part of delivering the best customer experience. Whether they're staying for an hour or many years, our customers all come with different needs

• Build effective relationships with new and existing customers
• Work as part of a team to give our community everything they need.
• Create exceptional experiences every interaction
• Own and Care for your centre - ensure it is always the professional and inspiring work environment our community requires;
• Drive profitability of our centres through supporting sales or additional services and ancillary income.
• Train, manage and mentor community teams to be the best they can be.
• Lead by example through every interaction.

Skills And Traits About You

Effortlessly enthusiastic: You’ll bring a positive, inspiring attitude to everything you do for your customers.

Resilient: You’ll combine an appetite for a challenge with the ability to adapt to suit fast-changing situations.

Approachable and influential: You’ll build strong relationships with every customer, so you can better deliver on their needs.

Proudly diligent: You’ll have an eye for detail, understanding how high standards in the smallest moments feed into our wider revolution.

Self-motivated: You’ll take the and act decisively to solve problems, make your time count, and deliver incredible results.

People-focused: You’ll understand and deliver the things your centre team needs to thrive, from clear goals to encouragement and leadership by example.

Benefits

• Competitive rewards: We want to inspire a five-star service, so you can expect a very competitive package
• Fantastic environment: Work with local, national and global clients in a world-class, high calibre work environment
• Time for you: Whilst an international and global organisation we operate our centres on a Monday-Friday basis, we believe a work life balance is critical for your success.
• Training: Structured training and development programmes designed to nurture your ambition
• Career Development: Opportunities to take increased responsibility over market centre operations or sales. We want you to strive towards your own goal.

Up to the challenge? Apply now.