Community Relationship Manager - CQ

Mater Health Services; Rockhampton Regional; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Professional development

Employee assistance program

Private health insurance discount

Gym discounts

On-site parking

Campus cafés discounts

Job summary

Mater Foundation in Rockhampton is seeking a Community Relationship Manager to grow support for life-changing healthcare across Central Queensland. This full-time, permanent role focuses on building relationships with clinicians, supporters, community groups and local stakeholders to identify fundraising opportunities and inspire philanthropic investment.

You'll lead major campaigns and events such as the International Women’s Day Fun Run and Mater Giving Day, coordinate campaigns, manage

Qualifications

• Two+ years in relationship management or fundraising.
• Experience in fundraising, community development, events or project management.
• Experience with CRM databases and MS Office.
• Not-for-profit/philanthropy knowledge preferred.
• Strong network in Rockhampton/Central Queensland is a plus.

Responsibilities

• Build and nurture relationships with community fundraisers, local businesses, service clubs and organisations.
• Support fundraisers and event participants with guidance, resources and stewardship.
• Coordinate campaigns, third-party fundraising, peer-to-peer events and community initiatives.
• Identify opportunities to grow participation, engagement and fundraising income.
• Represent Mater Foundation at events, acting as an ambassador.
• Collaborate with internal teams on donor-focused initiatives.
• Maintain supporter records and monitor fundraising activity.
• Refer major donors and corporate partners to relevant teams.
• Support community events across North Queensland as required.

Skills

Relationship building

Fundraising

Event management

Project management

CRM databases

Microsoft Office

Stakeholder engagement

Communication

Regional networks

Education

Fundraising or non-profit education (advantage)

Tools

CRM systems

Excel

Job description

About the role

Join Mater Foundation as our new Community Relationship Manager in Rockhampton and help grow support for life-changing healthcare across Central Queensland. This is a permanent, full-time position.

In this community-focused role, you'll build meaningful relationships with clinicians, supporters, community groups and local stakeholders, identify new fundraising opportunities and inspire philanthropic investment that makes a real difference to patients and families. You’ll help deliver major campaigns and events, including the International Women’s Day Fun Run, Nine Telethon supporting Mater Little Miracles and Mater Giving Day, while strengthening Mater Foundation’s presence across the region.

If you're passionate about building connections, creating lasting impact and strengthening communities, we'd love to hear from you.

Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you'll be doing

• Build and nurture strong relationships with community fundraisers, local businesses, service clubs, hospital auxiliaries, Mater teams and community organisations.
• Support community fundraisers and event participants with guidance, resources and stewardship to help them achieve their fundraising goals.
• Coordinate community fundraising campaigns, third-party fundraising activities, peer-to-peer events and community initiatives.
• Identify new opportunities to grow community participation, engagement and fundraising income across Central Queensland.
• Represent Mater Foundation at community events and activities, acting as an enthusiastic ambassador for Mater.
• Work collaboratively with internal teams to deliver supporter-focused fundraising and engagement initiatives.
• Maintain accurate supporter records and monitor fundraising activity, providing insights to support continuous improvement.
• Identify and refer potential major donors, corporate partners and other fundraising opportunities to the relevant teams.
• Support community events across North Queensland, including Townsville, as required.

About you

You’re a confident relationship builder who genuinely enjoys connecting with people and making a difference in the community. You’ll bring:

• Experience in fundraising, community development, event management, project management or a related field.
• At least two years’ experience in relationship management or fundraising, with a demonstrated ability to engage and build relationships with supporters or stakeholders.
• Excellent interpersonal, communication and stakeholder engagement skills, with the ability to connect with people from diverse backgrounds.
• Strong organisation and project management skills, including the ability to manage timelines, budgets and competing priorities.
• A proactive and creative approach, with the initiative to identify new opportunities and ways of working.
• Experience working with CRM databases, Microsoft Office, Excel and online fundraising platforms.
• An understanding of contemporary fundraising and the not-for-profit sector, with a genuine commitment to philanthropy.
• A passion for working with regional communities, ideally with an existing network across Rockhampton and/or Central Queensland.
• The ability to work autonomously while contributing positively to a collaborative team environment.

Some out-of-hours work will be required from time to time to attend fundraising events and community activities, along with some intrastate travel for training, onboarding and connection with the Brisbane-based team.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.