Community Patient Transport Officer

WILSON GROUP; Western Australia; On-site; AUD 50,000 - 70,000; Full time

Job summary

A healthcare service provider in Perth is seeking a dedicated individual for non-emergency patient transport. The role involves assisting patients, following clinical directions, and maintaining vehicle standards. A valid First Aid certification and driver's license are essential. The ideal candidate should demonstrate excellent communication skills and a caring nature. Flexible shifts span Monday to Friday, with potential weekend work. Join a community-focused team committed to patient care.

Qualifications

• Must have a current WA working with children check or willing to obtain.
• Able to pass a drug and alcohol screening.
• Previous experience in disability or aged care is highly regarded.
• Physically fit to provide patient transport services.

Responsibilities

• Provide safe, non-emergency transport for patients.
• Assist patients in and out of vehicles.
• Follow clinical care directions.
• Communicate with the dispatch team.
• Conduct vehicle checks and maintain cleanliness.

Skills

Current HLTAID011 Provide First Aid certificate

Unrestricted C-class driver’s license

Strong work ethic

Excellent written and verbal communication skills

Vaccination compliance

Job description

ABOUT THE ROLE

• Location: Perth, WA
• Shifts: Variety of Shifts

KEY RESPONSIBILITIES & DUTIES

• Providing safe, non-emergency transport for eligible community patients.
• Assisting patients in and out of vehicles, including wheelchair-capable transport.
• Following clinical care directions from senior team members.
• Communicating with our dispatch team to ensure timely responses.
• Conducting vehicle checks and maintaining cleanliness, stock, and equipment.
• Submitting accurate Patient Care Records and other documentation.
• Reporting hazards or incidents and following safety protocols.
• Upholding Wilson Medic One values and contributing to team culture.

ABOUT YOU

You are a team player and will work towards common objectives, deadlines, and set KPIs. Your caring and compassionate nature will support your patients with empathy, care and dignity. You can work independently and within a team environment.

QUALIFICATIONS & SKILLS

• Current HLTAID011 Provide First Aid certificate and HLTAID015 Provide advanced resuscitation and oxygen therapy certificate or willing to obtain prior to employment.
• Hold an unrestricted C-class driver’s license and drive safely and reasonably.
• Have a current WA working with children check (or willing to obtain one)
• A national police clearance to be obtained prior to the commencement date and commit to renewing every three years.
• This role will generally be Monday to Friday however, there may be various shifts and occasionally weekends and public holidays.
• Strong work ethic and the willingness to deliver excellent patient-centric care.
• Excellent written and verbal communication skills.
• Able to relate to people from diverse backgrounds and cultures.
• Vaccination as per government guidelines for healthcare workers.
• Physically fit to provide patient transport services.
• Able to pass a drug and alcohol screening.
• Previous experience within the disability, aged care or patient transport services is highly regarded but not essential.

HOW TO APPLY

Shortlisting will commence soon, so please submit your resume and cover letter summarising your experience as quickly as possible. Only candidates who have been shortlisted for an interview will be contacted. Your application has been deemed unsuccessful if you are not contacted within 30 days.

At Wilson Medic One, we are building a workforce representative of the community we support. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities. We have an inclusive culture where innovation and teamwork are encouraged. If you wish to change your community positively, contact us today.