Community Manager - Ingenia Plantations Woolgoolga

Ingenia Communities Group; Coffs Harbour City Council; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading property group is seeking a Community Manager for its Woolgoolga lifestyle community. Responsibilities include managing daily operations, enhancing resident satisfaction, and ensuring compliance with safety standards. Ideal candidates should have leadership experience, strong communication skills, and a current First Aid certificate. The company offers a competitive package, training, and a supportive culture.

Benefits

Flexible working options

Extensive training and development

Generous reward and recognition programs

Discounts at Holiday Parks

Qualifications

• Experience in a similar role required.
• Ability to work independently and maintain high standards.
• Comfortable with manual tasks such as lifting and cleaning.

Responsibilities

• Plan and deliver community events and maintain relationships.
• Oversee maintenance and compliance of the Community.
• Lead and develop a high-performing team.

Skills

Leadership

Communication

Time management

Problem-solving

Administrative skills

Financial management

Education

Current First Aid & CPR Certificate

Valid ‘C’ class driver’s licence

Job description

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

About The Location

Plantations Lifestyle NSW is located in Woolgoolga on the Mid North Coast, 20 minutes north of Coffs Harbour. We offer resort-style living for over 55s, nestled within peaceful surroundings and conveniently located close to the town centre.

About The Role

We are currently recruiting a Community Manager to join our beautiful Woolgoolga lifestyle community. The Community Manager is responsible for the day-to-day management of the Community including resident satisfaction, financial and people management, enhancing site assets, as well as supporting the Sales Team in the sales of the Community.

Responsibilities

• Plan and deliver engaging community events, foster strong relationships with residents and stakeholders, and maintain confidentiality and professionalism in all interactions.
• Oversee the day-to-day presentation, maintenance, and compliance of the Community, ensuring high-quality services and a safe, welcoming environment for residents, staff, contractors, and visitors.
• Lead and develop a high-performing team, ensure workforce planning and performance management, and maintain compliance with Workplace Health and Safety standards through regular audits and risk assessments.
• Collaborate with Sales and Development teams to support home sales, resident interviews, and occupancy levels.
• Manage budgets, financial reporting, and resident records while ensuring adherence to relevant legislation, lease documentation, and industry codes of practice.

About You

• Hold a current First Aid & CPR Certificate, and a valid ‘C’ class driver’s licence.
• Experience in a similar role, with leadership, communication, time management, and problem-solving skills.
• Excellent administrative and financial management abilities, with the capacity to work independently and maintain high standards of documentation and compliance.
• Comfortable with occasional manual tasks such as lifting, cleaning, gardening, and using maintenance or kitchen equipment.
• Maintain a safe work environment and contribute positively to a collaborative and resident-focused team culture.

Culture and Benefits

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.