Community Care Coordinator - The Cottage

St Vincent's Health Australia; Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Wellbeing initiatives

Fitness Passport access

Regular professional development opportunities

Healthy work/life balance

Job summary

A healthcare organization based in Fitzroy, Melbourne is looking for a Community Care Coordinator to provide proactive care coordination for clients with complex psycho-social and healthcare needs. The ideal candidate will hold a Bachelor or Master’s Degree in Nursing and possess at least 3 years of post-registration experience. This full-time role offers excellent benefits including salary packaging and professional development opportunities.

Qualifications

• Minimum 3 years post-registration experience.
• Completion of basic life support training/CPR/First Aid.
• Current Victorian Driver’s Licence.

Responsibilities

• Maximise patient functional independence through assessment and planning.
• Conduct holistic assessments using motivational interviewing.
• Develop collaborative care plans with the healthcare team.

Skills

Care coordination

Communication skills

Organizational skills

Education

Bachelor or Master’s Degree in Nursing

AHPRA registration

Job description

Overview

Community Care Coordinator — The Cottage

Employer: St Vincent's Health Australia. Location: Fitzroy, Melbourne, VIC (CBD at doorstep). This role sits within the SVHM Healthcare for the Homeless program (ALERT) and the Cottage, providing proactive care coordination for clients with complex psycho-social and healthcare needs.

Responsibilities

• Maximise patient functional independence through assessment, planning, implementation and evaluation of care.
• Conduct holistic assessments in collaboration with clients using motivational interviewing and self-management approaches.
• Identify and access multidisciplinary and specialist supports to address client issues.
• Facilitate client-generated goals that are realistic and time-limited; coordinate care with clients, carers and families.
• Develop collaborative care plans with the health care team; ensure linkages with hospital and community services.
• Communicate effectively with team members, stakeholders and external service providers; advocate for clients as needed.
• Manage documentation, risk assessment and escalation; ensure appropriate use of funding and resources.
• Provide discipline-specific clinical management, discharge planning and community liaison for Cottage patients.
• Monitor health outcomes and plan transitions from the program with safe long-term community supports in place.
• Contribute to quality initiatives, service development and team processes; meet Activity Based Funding targets.

Qualifications and Experience

• Bachelor or Master’s Degree in Nursing
• Registration with AHPRA
• Completion of basic life support training/CPR/First Aid
• Minimum of 3 years post-registration experience
• Current Victorian Driver’s Licence

What We Offer

• Excellent benefits including salary packaging
• Wellbeing initiatives, confidential counselling, and a healthy work/life balance (Full-time role with Accrued Day Off)
• Fitness Passport access; salary packaging; central location in Fitzroy
• Regular professional development opportunities
• Culture of continuous improvement

Incumbent Obligations

• General: comply with SVHM policies, uphold Code of Conduct, maintain confidentiality, participate in performance reviews, adapt to operational needs.
• Clinical Quality and Safety: maintain registration/indemnity, practice within scope, complete competencies, engage in risk management and quality improvement.
• Person-Centred Care: provide accessible information, support informed decision-making, manage discharge planning for best client journey.
• Health and Safety: comply with policies, complete required training, orientation within 3 months.

Selection Criteria

• Essential: Eligible for AHPRA registration; minimum 3 years experience in relevant acute/community settings.
• Other Essential: Knowledge of care coordination frameworks, ability to work autonomously and in a multidisciplinary team; experience negotiating solutions and developing program activities; strong communication and organizational skills; current Victorian Driver’s Licence.
• Non-Essential: Specialised skills in homelessness, substance use, mental health, aged care, or chronic disease.

Other Information

• Closing Date: 8 October 2025 11:59pm
• Reconciliation Action Plan and Code of Conduct available; further information: svha.org.au and [e-mail]
• View Reconciliation Action Plan; Job references: South Yarra, Hawthorn, Melbourne and other locations listed in the posting.