Community & Campaign Manager

Guide Dogs Victoria; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

Guide Dogs Victoria in Melbourne (Kew) is seeking a creative Community and Campaign Manager to bring our brand and mission to life through campaigns, partnerships and activations. You’ll lead community engagement, drive campaigns that raise awareness, recruit participants and supporters, and collaborate across Marketing, Events and partner networks.

You’ll turn ideas into tangible initiatives, manage projects from concept to delivery, and use audience insights to improve engagement while

Qualifications

• Experience in community engagement and campaign management.
• Ability to translate priorities into engaging campaigns.
• Strong storytelling for digital and social media.
• Proven stakeholder engagement with partners and volunteers.

Responsibilities

• Develop and run campaigns to raise awareness and participation.
• Build community partnerships and activations.
• Collaborate with Marketing, Events and Partners teams.
• Monitor performance and use insights to improve outcomes.

Skills

Campaign management

Community engagement

Storytelling

Video filming/editing

Stakeholder relationships

Content creation

Budget management

Project coordination

Job description

Guide Dogs Victoria | Kew | Full-Time | Permanent | On-Site

Connect communities. Bring campaigns to life. Make a difference.

About Us

For nearly 70 years, Guide Dogs Victoria has been breaking down barriers so people can live life without limits. We place our clients at the centre of everything we do, ensuring their goals, preferences and lived experience shape every stage of the service journey.

Our highly trained dogs and specialist services support people living with low vision, blindness, disability, PTSD and other complex needs to build independence, capability and confidence.

About the Role

Reporting to the General Manager – Marketing and Communications, the Community and Campaign Manager brings the Guide Dogs Victoria brand and purpose to life through engaging campaigns, community partnerships and activations that build awareness, strengthen relationships and encourage participation.

Working closely with the Marketing and Communications team, the Events Manager and teams across the organisation, you’ll help develop creative campaigns that support community engagement, event participation, fundraising and broader organisational objectives. You’ll also identify opportunities to build meaningful relationships with community organisations, advocacy groups and strategic partners to extend our reach and impact.

This is a hands-on role for a creative and collaborative professional who can turn ideas into engaging initiatives, manage projects from concept through to delivery, and use audience insights to strengthen engagement and achieve measurable outcomes.

About You

• Experience: Demonstrated experience in community engagement, campaign management, marketing activations or a related discipline, with a track record of delivering initiatives that engage audiences and encourage participation.
• Creative Thinking: Able to translate organisational priorities into compelling campaigns, community initiatives and engaging experiences.
• Storytelling: Confident capturing authentic stories and creating engaging content for digital and social media, including hands-on video filming, production and editing.
• Relationship Building: Enjoys connecting with people, building strong stakeholder relationships and identifying opportunities for meaningful collaboration.
• Passion for Purpose: Motivated by Guide Dogs Victoria’s mission and the opportunity to make a positive difference in the community.

Key Skills & Experience You Will Bring

• Strong campaign and project management skills, with the ability to manage competing priorities, briefs, timelines, budgets and approvals.
• Experience developing and delivering targeted promotional campaigns that build awareness, drive registrations and attendance, and increase audience engagement.
• Excellent written and verbal communication skills, including the ability to develop engaging content, presentations, campaign briefs and stakeholder materials.
• Strong content creation and storytelling capabilities, including interviewing stakeholders and filming, producing and editing video content for digital and social media channels.
• Proven stakeholder engagement and relationship-building skills, with the ability to work collaboratively with internal teams, community organisations, external partners and suppliers.
• The ability to coordinate integrated campaign activity across digital, social media, email, paid media and community networks.
• Experience monitoring campaign performance, interpreting audience insights and using data and feedback to improve engagement and outcomes.
• Strong organisational and problem-solving skills, with the ability to manage budgets, suppliers and resources while maintaining momentum and delivering to deadlines.
• A collaborative, proactive and solutions-focused approach, with the ability to balance strategic thinking with practical, hands-on delivery.
• An understanding of accessibility and inclusive communications, ensuring our campaigns and community activities reflect Guide Dogs Victoria’s values and welcome diverse audiences.
• Experience in the not-for-profit, disability, health or community services sector, or working with fundraising campaigns, advocacy groups and strategic partners, will be highly regarded.

Important

We are an equal opportunity employer who is known for providing a work environment that embraces and values diversity, equity, inclusion and accessibility. We encourage applicants of all backgrounds, including Aboriginal and Torres Strait Islander people, people with disabilities including low vision or blindness, people from CALD and LGBTQIA+ communities, and people of all ages to apply for our roles.

We are committed to making workplace adjustments and supporting candidates through the recruitment and selection process. Please reach out to our team if you require reasonable adjustments.

For further information, please contact @guidedogsvictoria.com.au.

We recognise and celebrate the diversity of our employees and volunteers and the benefits this brings to our organisation.

Our people enjoy an inclusive and culturally safe work environment free from all forms of discrimination.

Guide Dogs Victoria is a Child Safe organisation.