Communications & Content Officer

Games Independent Infrastructure and Coordination Authority; Brisbane; On-site; AUD 130,000 - 135,000; Full time

Job summary

GIICA is seeking a Communications and Content Officer to plan, develop and deliver compelling content across internal and external channels. The role supports the Communications and Engagement Strategy and fosters audience growth for Queensland’s statewide Games Venue Infrastructure Program.

You will craft channel-appropriate content for web, email, social and internal communications, leveraging partnerships and a can-do attitude to support venue delivery and team culture.

Qualifications

• Strong written and verbal communication and content skills with attention to detail.
• Experience writing digital media materials, web copy and news stories.

Responsibilities

• Content creation for external and internal audiences with partners.
• Manage digital content delivery including intranet, CMS updates and EDMs.
• Collaborate across teams to deliver integrated communications.
• Track analytics and share insights for continuous improvement.
• Support strategy implementation and team administration.

Skills

Content creation

Social media

Digital communication

Collaboration

Analytical skills

Education

Diploma/degree in Journalism or Communications

Tools

Canva

Video editing

CMS platforms

Microsoft Office

LinkedIn

Job description

About the role

As the Communications and Content Officer you will play a key role planning, developing and delivering content across all GIICA’s communications, internal and media channels to implement the Communications and Engagement Strategy and keep Queenslanders informed and excited about the statewide Games Venue Infrastructure Program. You will be an agile, creative team player who is passionate about storytelling through engaging content that meets audiences where they are. You will understand our partners and audiences, working to identify opportunities for content co-production and collaboration that grows audiences and reach.

Your excellent communication, content creation and social media skills will drive innovation and creativity in GIICA’s communications and media activities. You will know how to maximise every content opportunity, transforming a single idea or story into channel-appropriate content for web, email, social media and internal communications. Your ‘can-do’ attitude will support venue delivery and focus on team culture and continuous improvement. You will be a team player, always happy to help out colleagues and partners to get the best results for GIICA and Queensland.

This is a full-time, max-term role with contract duration of up to 5 years paying between $129,662 to $135,300 inclusive of 12.75% superannuation.

About your responsibilities

Content creation: identify and develop creative, compelling content and stories for various communication channels and platforms, for external and internal audiences in collaboration with our partners, projects and interest groups. Independently create content on a mobile phone, as well as in collaboration with professional photographers/videographers.

Digital delivery: support digital content delivery including management of the internal intranet, website CMS updates; eDM content creation, design and delivery, including the management of segmented audience data; manage and moderate social media platforms and deliver quality design and video using Canva and video editing software.

Collaboration and partnership: You will support GIICA’s communications and engagement objectives by working closely with internal and external teams and partners to deliver imaginative, integrated and consistent communications. Your role will be hands‑on, with no day looking the same as you work across the team, wider business, Games ecosystem and state to develop content that builds awareness and excitement for GIICA’s 17 new and upgraded venues across the state.

Reporting and evaluation: support a culture of continuous improvement by evaluating and reporting on communications activity by tracking analytics and insights and sharing learnings and insights across the team and integrating into future planning and implementation.

Strategy implementation: support the Communications and Stakeholder Engagement Team to deliver GIICA’s Communication and Engagement strategy, Digital, Media, Staff Engagement and Venue strategies and plans, ensuring the implementation of timely, fit-for-purpose, and accurate communications, engagement and media. Support broader communications and engagement content creation and objectives across the team as required.

Administrative support: provide administrative support across the Communications and Stakeholder Engagement Team, including managing the communications inbox, and assisting with a broad range of team priorities as required. This may include supporting event delivery, sourcing collateral and more.

About you

Strong verbal, written and content skills including demonstrated experience of writing and delivering digital media materials, web copy, news stories, presentations, plans and communications materials, with excellent attention to detail. Well-developed problem solving, communication and interpersonal skills, with the proven ability to effectively collaborate, and innovate with a broad range of internal and external stakeholders.

Desirable: Tertiary qualifications in a relevant field (Journalism, Media, Public Relations, Marketing, Communications) and/or proven experience in a media, communications, content creation or digital role.

Desirable: strong experience with digital communication platforms, including the Microsoft suite (Word, PowerPoint, Teams, Sharepoint), Meta suite, Adobe suite, LinkedIn and Canva. Experience with social media management tools, EDM platforms and website CMS platforms is preferred.

Strong attention to detail and ability to maintain accuracy across written materials, reporting and communications products.

Embraces change and demonstrates agility, adaptability and resilience while working in an ambiguous and complex environment.

A proactive, collaborative and service-oriented approach, with a willingness to support team priorities and contribute to a positive workplace culture.

Working at GIICA

We are inclusive

We are committed to building an inclusive culture that respects and promotes human rights and diversity. We foster a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination and violence.

We are an inclusive, equal employment opportunity employer. We encourage applicants who represent Aboriginal and Torres Strait Islander peoples, all genders, ethnicities, ages, languages, sexual orientations, and people with disability or family responsibilities to apply.

We are solutions focused

Our work is fast paced and often complex. Decision making, problem solving and dealing with ambiguity are key components of what we do. Our team’s ability to assess risk and apply sound judgement is critical to our success.

We are agile

As a newly formed independent statutory authority, our team can help establish tailored best-practice processes and contribute to our state’s future.

Team members’ roles and responsibilities may evolve over time. Our team’s willingness to be agile and undertake any work that may reasonably be expected is critical.

The work we do is unique and a once-in-a-lifetime opportunity. With professional development opportunities embedded in what we do, our workforce can grow skills and capabilities on the journey with us.

Additional information

Applications from candidates with full working rights for the full duration of the appointment will only be accepted. Visa sponsorship is not available for this role.

A probationary period of six months will apply.

Applications remain current for 12 months and may be considered for identical or similar vacancies.

Successful applicants will be required to undergo pre-employment checks as part of our recruitment and selection process, which may include the following:

Criminal history check

Evidence of your right to work in Australia

Disclosure of any previous serious disciplinary action taken against you.

Disclosure of any employment as a lobbyist (must be provided within one month of taking up the appointment).

Your personal information will be held securely and accessed only by those directly involved in the recruitment process. Information obtained through employment screening is treated confidentially and will only be used to assess your suitability for employment with us and your contribution to our diverse workforce.