Communications and Design Senior Consultant - People Consulting

EY; Sydney; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Career development

Flexible work arrangements

Flex leave and parental leave

Job summary

EY is seeking a Communications and Design Senior Consultant in Sydney, Australia, to turn transformation objectives into compelling narratives and campaigns. The role blends creative design with change communications, working with designers and other specialists to ensure quality across delivery.

Hybrid work options may be available, with flexibility on hours. EY emphasizes growth, inclusion, and global impact.

Qualifications

• Background in marketing, creative agency, campaign, or consulting environments.
• Excellent writing skills, capable of shifting tone across audiences.
• Experience translating concepts into actionable briefs for designers and production teams.
• Strong design eye; proficiency with Adobe Creative Suite (InDesign/Illustrator).
• Able to adapt materials to fit client brands and environments.
• Confident presenting ideas to stakeholders.

Responsibilities

• Lead the communications workstream on transformation programs – planning, writing and delivering content that drives adoption
• Design campaigns and write for a range of audiences and formats with an ability to simplify complex messages
• Apply a user experience mindset to change communications – shaping the journey, not just the assets
• Brief and guide designers, videographers and other creatives, ensuring quality and consistency
• Translate complex change objectives into clear, engaging messages and experiences
• Tailor communications to align with client brand styles, tone of voice and goals
• Collaborate with client stakeholders to shape approaches and drive adoption
• Work with multidisciplinary teams to deliver high-quality adoption and engagement outcomes

Skills

Marketing experience

Excellent writing

Campaign concepts

Adobe Creative Suite

InDesign

Illustrator

Brand adaptation

Stakeholder presentation

Tools

InDesign

Illustrator

Adobe Creative Suite

Job description

Communications and Design Senior Consultant - People Consulting

Location: Sydney

Other locations: Primary Location Only

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About the team

Our People Consulting team is a creative, collaborative group of professionals who help organisations successfully deliver change. We’re not external marketers – we partner with clients undergoing transformation to drive engagement, adoption and behaviour change. From technology rollouts to cultural shifts, we use creative communications to cut through the noise and make change stick.

We work on our clients biggest transformation challenges from start to finish. Our value isn’t dropping in, building a campaign and moving on – it’s in shaping the creative foundation and then carrying it through writing, stakeholder engagement and adoption to the end of the journey.

The opportunity

This is a communications-led role with a creative mindset. You'll help turn transformation objectives into compelling narratives, campaign concepts and communications experiences, working with designers and other creative specialists to bring them to life and maintain their quality through delivery.

We're looking for someone with a marketing, communications or creative agency background who thinks like a communicator, works with a user experience mindset and has the creative capability to shape, brief and evolve high-quality campaign assets. You'll be comfortable working within established identities and brand guidelines, while also helping develop new creative approaches where the opportunity calls for it. You'll work on our clients highest-profile change and transformation programs, using creativity to influence how people think, feel and act.

This is a hybrid role based in Sydney. Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.

Your key responsibilities

• Lead the communications workstream on transformation programs – planning, writing and delivering content that drives adoption
• Design campaigns and write for a range of audiences and formats with an ability to make the complex simple and engaging
• Apply a user experience mindset to change communications – shaping the journey, not just the assets
• Brief and guide designers, videographers and other creative specialists, providing clear direction andmaintainingquality and consistency across delivery.
• Translate complex changeobjectivesinto clear, engaging messages and creative experiences that help people understand,adoptand embed new ways of working.
• Tailor communications and visual content to align with client brand styles, tone of voice and campaign goals.
• Work directly with client stakeholders – shaping approaches, presenting ideas and seeing communications through to adoption
• Collaborate across multidisciplinary teams, including communications,changeand creative specialists, to deliver high-quality adoption and engagement outcomes.

Skills and attributes for success

• Experience in a marketing, creative agency, campaign, communications or consulting environment
• Excellent writing skills – able to shift tone and format across executive, people-leader and end-user audiences
• Experience developing campaign concepts and translating them into actionable briefs for designers,videographersor production teams.
• A strong eye for design and ideally a working capability in Adobe Creative Suite, particularly InDesign and Illustrator, with the ability to create or adapt high-quality communication materials when needed.
• Comfortable working within established client brands and visual identities, adapting communication materials to suit different audiences and environments.
• Confident presenting ideas and shaping communication approaches with stakeholders

Ideally, you’ll also have the skills and attributes below, but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• A creative thinker who’s passionate about storytelling, adoption and design
• Knowledge of change experience,behaviouralinsightorbehaviourchange methodologies.
• Experienceontechnology adoption programs, for example Microsoft 365 or Copilot rollouts.

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We’re proud to be recognised as the #1 WORK180 Endorsed Employer in the Top 101 Employers for Women 2026. Learn more .

• Career development: At EY, your career is yours to shape. We’ll develop you with future-focused skills and equip you with world-class experiences.
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package: From a yearly wellness incentive, to access to an additional 8 weeks of flex leave per year, and family-friendly policies including up to 26 weeks of gender-neutral paid parental leave.
• Salary: We offer a competitive salary which is open to negotiation pending skills and experience.

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Inclusiveness is core to who we are and how we work together, driving value for our people and for our business. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [e-mail] or [phone] (option 2). Anything you tell us will be kept completely confidential.

EY | Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third‑party provider.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.