Communications and Candidate Engagement Coordinator

James Cook University; Townsville City; On-site; AUD 100,000 - 110,000; Full time

Benefits offered by this job

17% Superannuation (UniSuper)

5 weeks annual recreation leave

6 months paid parental leave

Flexible working options

Staff study assistance

Job summary

James Cook University (JCU) invites applications for the Communications and Candidate Engagement Coordinator within the Graduate Research School. You will lead communications, coordinate the HDR Ambassador Program, and build industry and alumni partnerships to enhance the HDR candidate experience.

Based at Townsville campus, the role focuses on embedding programs that strengthen connection and engagement across the graduate research community, using feedback and data to drive continuous

Qualifications

• Experience developing and delivering integrated communication and engagement strategies.
• Strong written communication across web, digital, campaigns and social media.
• Ability to coordinate complex programs and work with diverse stakeholders.

Responsibilities

• Lead HDR communications and engagement initiatives across the university.
• Coordinate digital content, channels and HDR Ambassador Program.
• Use feedback and data to drive improvements in candidate experiences.

Job description

James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.

Join JCU's Graduate Research School and lead communications and engagement initiatives that support higher degree by research candidates. You'll shape digital content, coordinate the HDR Ambassador Program, build industry and alumni partnerships, and use data and feedback to enhance candidate experiences.

This newly created position offers the opportunity to establish and embed programs that strengthen connection, engagement and support across JCU's graduate research community.

• Full-time, fixed-term opportunity | 36.25 hours per week
• Based at the Townsville Bebegu Yumba campus, Douglas
• HEWL 7: $99,878.44 - $110,446.52 per annum plus up to 17% superannuation

ABOUT THE ROLE

As the Communications and Candidate Engagement Coordinator, you will lead initiatives that enhance the higher degree by research (HDR) candidate experience across JCU. You will develop and deliver communications, oversee digital content and channels, and coordinate programs that keep candidates informed, connected and engaged throughout their research journey.

Working collaboratively across the University and with external partners, you will grow mentoring, professional development and networking opportunities, including the HDR Ambassador Program. Using feedback and engagement data, you will evaluate outcomes, drive continuous improvement and help build a vibrant, inclusive and connected graduate research community.

WHAT YOU WILL BRING TO THE ROLE

You will bring demonstrated experience developing and delivering integrated communication and engagement strategies within a complex organisation, supported by strong written communication skills across web, digital, campaign and social media channels. You will have a sound understanding of contemporary communication practices, digital content governance and accessibility requirements, together with the ability to interpret and apply organisational policies and standards.

You will be confident managing complex programs or projects independently, resolving varied challenges and finding practical ways to improve established approaches. Your strong interpersonal, consultation and negotiation skills will enable you to build trusted relationships and gain support from a wide range of internal and external stakeholders.

You will also be comfortable using data, feedback and evaluation findings to assess effectiveness, shape priorities and make evidence-based recommendations. A commitment to equity, inclusion and creating a positive candidate experience will be central to your approach.

WHY JCU

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected.

Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• Up to 6 months paid parental leave
• A range of flexible working options
• Staff study assistance and paid study leave
• Ongoing professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville campus

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

James Cook University encourages people from all backgrounds who meet the role requirements to apply. We value and celebrate the diversity of our community and are committed to providing a safe, inclusive and welcoming learning and working environment.