Commercial Quality Assistant Manager - Handling, Storage & Distribution

Antler; Ryde; On-site; AUD 120,000 - 160,000; Full time

Job summary

Johnson & Johnson’s ANZ Quality group seeks a senior Quality professional to provide effective support across Loan Kit & Set Creation Operations, facilities and 3PL partners. You will lead Quality Management System activities for DePuy Synthes national warehouses in Australia/New Zealand, drive audits, supplier quality, CAPA closures and change controls to ensure product quality and regulatory compliance.

Join a team focused on defect prevention, compliance with ISO standards, and continuous

Qualifications

• Bachelor’s degree required.
• Preferred area of study: Health, Science, Pharmacy, Engineering.
• 5+ years healthcare or related industry experience.
• Strong understanding of quality requirements, systems and regulations.
• Knowledge of ISO 9001 and ISO 13485, and regulatory requirements for medical device warehousing and distribution in AU/NZ.

Responsibilities

• Provide effective Quality support to ANZ Loan Kit & Set Creation Operations, Facilities (EFM), 3PL and other stakeholders.
• Lead Quality Management System elements for DePuy Synthes National Warehouses, Loan Kits and Set Creation Operations in Australia/New Zealand.
• Conduct or support supplier audits and manage NCs, CAPAs, and change controls.
• Develop and maintain Quality agreements with suppliers and ensure oversight of supplier quality.

Skills

Quality management

Regulatory compliance

Auditing

Quality assurance

Problem solving

Communication

Leadership

Education

Bachelor’s degree

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Quality

Job Sub Function

Customer/Commercial Quality

Job Category

Professional

All Job Posting Locations

North Ryde, New South Wales, Australia

Job Description

Position Purpose

Provide effective Quality support to ANZ Loan Kit & Set Creation Operations, Facilities (EFM), 3PL and other stakeholders to ensure J&J products are stored and distributed with a high focus on Quality & Compliance, in order to meet the expectations of customers and patients.

Lead the execution of Quality Management System elements applicable to DePuy Synthes National Warehouses, Loan Kits and Set Creation Operations in Australia/New Zealand, including the DePuy Synthes Loaner Standard.

Requirements

• Handling, Storage & Distribution
• Material & Product Controls
• Temperature & Humidity Controls
• Facilities, Utilities & Equipment
• Validation

• Support Supply Chain related Facilities activities including new & changes to DC’s, facility validation & mapping, maintenance & calibration, pest control & cleaning
• Support equipment validation activities

• Establish & maintain Quality Agreements with suppliers e.g. 3PL’s, Transportation Service Providers, calibration & maintenance, pest control & cleaning
• Ensure effective Quality management & monitoring of Supply Chain suppliers & Facilities suppliers, including oversight of change controls, NC’s, & CAPA’s.
• Conduct or support audits of suppliers according to applicable standards, regulations, and Quality Agreements.
• Lead Quality activities for supplier engagement & disengagement
• Support the response, remediation & closure of audit observations for supplier audits

Support Supply Chain & Facilities related document (SOP’s WI’s, etc.) development, reviews & provide Quality approvals to ensure product quality and compliance with applicable standards & regulations.

Provide leadership & guidance for the timely resolution & approval of NC’s, CAPA’s & Change Controls raised by Supply Chain and Facilities related to processes, equipment and facilities.

Drive timely and effective resolution of Quality & Compliance issues relating to the distribution of DePuy Synthes products.

Drive continuous improvements in DePuy Synthes Supply Chain Quality performance.

Skills, Knowledge And Experience

Preferred minimum education: Bachelor’s degree is required

Preferred area of study: Health, Science, Pharmacy, Engineering

Preferred related industry experience: Healthcare company, operations or manufacturing

Knowledge And Experience

• 5 or more years relevant experience preferably in the healthcare or related industry.
• A strong understanding of Quality requirements, systems and regulations is required.
• Deep understanding of Quality systems and assurance/control, and understanding of International quality accreditation standards e.g. ISO 9001, ISO 13485.
• Deep understanding of quality and regulatory requirements for medical device warehousing & distribution across Australia and New Zealand.

Required Skills

Preferred Skills

Audit Management, Business Savvy, Coaching, Communication, Compliance Management, Continuous Improvement, Fact-Based Decision Making, ISO 9001, Issue Escalation, Problem Solving, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment, Standard Operating Procedure (SOP)