Commercial Business Development Representative

Birdeye; Council of the City of Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading customer experience platform in Sydney is seeking a Commercial Business Development Representative to generate high-quality leads and support the sales pipeline. The ideal candidate has at least 1 year of B2B sales experience, strong communication, and problem-solving skills. This role promises career growth opportunities within a collaborative and innovative sales environment.

Qualifications

• At least 1 year of B2B work experience with sales quotas.
• Proven creative problem-solving and strong analytical skills.
• Ability to effectively communicate and persuade at all levels.

Responsibilities

• Generate and qualify high-quality pipeline for Account Executive team.
• Create successful cold calling and email campaigns targeting new prospects.
• Partner with account executives to build sales pipeline and drive deals.

Skills

Strong communication skills

Creative problem-solving

Presentation and negotiation skills

Data integrity management

Tools

Salesforce

LinkedIn Navigator

Job description

Commercial Business Development Representative at Birdeye in Sydney, Australia

Why BirdEye?
Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

What You'll Do
As a Business Development Representative you will drive Birdeye forward by generating and qualifying a high-quality pipeline for our Account Executive team. Sitting at the top of our sales funnel, you will have the opportunity to create a great first impression for prospective clients and effectively articulate the value proposition of Birdeye. By using strategic research and a technology suite, you will identify, nurture and qualify new leads to generate well researched, qualified meetings for our Account Executive team.

You will be a part of a collaborative sales culture dedicated to innovation and the development of its team members, while maintaining a fun and rewarding atmosphere. As a valuable contributor to the BDR team, you will have growth opportunities into upper sales positions.

Responsibilities

• Create a lasting and positive first impression of Birdeye for our prospects
• Become an expert at articulating our value proposition to anyone who asks (or who doesn’t ask)
• Create successful cold calling and email campaigns targeting new prospects
• Partner with our account executive team to help generate meetings, build sales pipeline and drive deals
• Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator
• Manage prospecting status, data integrity, and forecasting in Salesforce
• Identifying champions and key stakeholders within target accounts
• Meet all key performance metrics and goals on a weekly and monthly basis

Requirements

• Based in Sydney
• At least 1 year of B2B work experience, with a track record of achieving sales quotas
• Strong communication skills via phone and email
• Proven, creative problem-solving approach and strong analytical skills
• Ability to show oneself, communicate, and persuade decision-makers at all organizational levels
• Have a strong work ethic and are eager to learn and make new connections with prospects
• Effective presentation and negotiation skills
• Proficiency with Salesforce or other CRM software, is a plus

Why You’ll Join Us
Birdeye is where industry leadership meets next-generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build — and into how we operate as a team — we’re not just keeping up with the future, we’re defining it.

Here, you’ll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, you’ll be surrounded by top talent who know what it takes to thrive in a competitive market. If you want to see your ideas create impact at scale and accelerate your career with a company on the rise, Birdeye is the place to do it.