Coffee Experience Lead & Trainer

Nestlé Nespresso SA; Melbourne; Presencial; AUD 60 000 - 78 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Nespresso machine

Monthly coffee credit

Staff discounts

Resumo da oferta

Nestlé Nespresso SA in Melbourne is seeking a Retail Coffee Experience Trainer for our Chadstone Boutique. This full‑time role on a rotating roster (32 hour/44 hour per week) includes alternate weekends, late night trade and keyholder responsibilities.

You will lead, inspire, and elevate the coffee experience daily, plan and deliver engaging training sessions and masterclasses, run launches and tastings, and nurture a culture of learning within the team and customers.

Qualificações

• Experience in retail or hospitality, ideally with exposure to training or leadership.
• Ability to deliver workshops or coach team members.
• Strong communicator who creates memorable customer experiences.
• Flexibility to work across a rotating roster including weekends.

Responsabilidades

• Lead, inspire, and shape the boutique coffee experience daily.
• Plan, deliver, and review engaging coffee training sessions and masterclasses.
• Lead coffee launches and tastings reflecting high standards.
• Act as the boutique’s coffee leader, building team capability and learning culture.
• Support daily operations, including opening/closing as a keyholder.
• Create meaningful customer connections with passion and warmth.

Conhecimentos

Coaching

Training delivery

Communication

Leadership

Retail experience

Descrição da oferta de emprego

Nestlé Nespresso SA in Melbourne is seeking a Retail Coffee Experience Trainer for our Chadstone Boutique. This full‑time role on a rotating roster (32 hour/44 hour per week) includes alternate weekends, late night trade and keyholder responsibilities.

You will lead, inspire, and elevate the coffee experience daily, plan and deliver engaging training sessions and masterclasses, run launches and tastings, and nurture a culture of learning within the team and customers.