Coach - NewAccess

Wellways Australia; Rockhampton Regional; Remote; AUD 30,000 - 60,000; Part time

Job summary

A leading mental health organization in Queensland is seeking NewAccess Coaches for a part-time role. No qualifications are required, as full training will be provided. Coaches will offer guidance through face-to-face and remote sessions, supporting community members in managing life stress. Opportunities for ongoing support and career development are available. Interested applicants should apply before 21/10/2025.

Benefits

Full training provided

Flexible working arrangements

Ongoing support and supervision

Qualifications

• Willingness to complete LiCBT Training.
• Interest in mental health and well-being.
• Desire to engage with Aboriginal communities.

Responsibilities

• Provide assessments and triaging for mental health participants.
• Conduct face-to-face and remote coaching sessions.
• Develop tools and strategies for participant support.

Skills

Completed LiCBT Training (willingness to complete)

Passionate about establishing and maintaining positive engagement with Aboriginal communities

Ability to accept and apply regular constructive feedback

High level of competency in Microsoft Office

Tools

Microsoft Office

Job description

Overview

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

• Unique opportunity to kick start a career in the growing mental health sector.
• Part time opportunity (22.8 hours per week, days negotiable).
• SCHADS Level 4 ($44.58 per hour + superannuation + salary packaging benefits).

A one‑time opportunity to kick start your new career; no qualifications are required. You will be provided full training and have ongoing, regular supervision.

About The Program

Wellways are thrilled to be delivering NewAccess across Queensland. NewAccess is designed for people passionate about the mental health of their community to commence a career in the mental health sector. It is an adaptation of the Increased Access to Psychological Therapy (IAPT) model and is a free mental health coaching program, utilising Low-intensity Cognitive Behavioural Therapy practices, designed to provide accessible, quality services for anyone finding it hard to manage life stress.

About The Role

NewAccess Coaches are a specially trained, community minded workforce recruited from “everyday" people in the community. You will receive 12 months training including an intensive three-week training in Low-intensity Cognitive Behavioural Therapy by an accredited low intensity CBT provider. NewAccess Coaches work alongside participants on a problem, develop an understanding of what is causing distress and guide the use of tools and strategies that can be used in everyday life. Participants have access to an initial, face-to-face 60-minute session with you as their Coach where you will undertake assessment and triaging, then up to five 30-minute check in sessions. Sessions can be provided face-to-face, via Skype, WhatsApp or telephone LICBT.

Benefits

• Unique job opportunity
• Kick start a new career
• No qualifications required; full training provided
• 6-8 hours per month of supervision for the first 12 months
• Flexible working arrangements, varied hours and the opportunity to work from home
• Ongoing support including 1.5 hours per month of supervision with NewAccess Team Leader
• Opportunity for career development within the organisation
• Thorough induction and orientation program

Skills & Education

• Completed LiCBT Training (willingness to complete)
• Passionate about establishing and maintaining positive engagement with Aboriginal communities
• Ability to accept and apply regular constructive feedback
• Ability to learn new skills in an intensive learning environment
• Ability to follow a structured approach to service delivery
• High level of competency in Microsoft Office and ability to learn new IT systems
• Ability to use telehealth resources effectively including Skype, Teams and phone conferencing

Pre-employment Compliance Requirements

• Evidence of working rights within Australia
• Satisfactory National Police Records Check
• Current Working with Children Check
• NDIS Workers Screening Check
• Current Driver’s Licence and the ability to undertake travel
• NDIS Worker Orientation Module Certificate

For a confidential discussion about the role, please contact Rachael Richards, Team Leader on 0423 837 379.

Please upload a cover letter outlining your unique skills relevant to this role along with your Resume. Once you APPLY click here for a copy of the position description.

Shortlisting will commence prior to the job advertisement closure date. Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

Job Details

Job Description Summary: Part time, no qualifications required; full training provided.

Culture: We’re passionate about our work; we promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How To Apply

This is your opportunity to join a values-based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites. Please select "Apply" to complete your application.

Applications Close: 21/10/2025