Cluster Manager - Gold Coast

SHEIKE; Gold Coast City; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Travel allowance

Generous team member discount

Weekly leadership development sessions

Job summary

SHEIKE, located in Gold Coast, is seeking a passionate Cluster Boutique Leader to enhance performance and team dynamics across boutiques. You'll drive excellence in customer service, provide leadership development, and maintain operational efficiency, all while embodying SHEIKE's values. The ideal candidate possesses over 3 years of retail leadership experience and a strong passion for fashion and empowerment.

Expect competitive salary, travel allowance, and ongoing coaching in a vibrant culture committed to inclusivity.

Qualifications

• 3+ years’ experience in multi-site or store leadership.
• Proven fashion retail experience with strong styling capability.
• Track record of delivering results through people, process, and culture.

Responsibilities

• Deliver exceptional customer experiences across all stores.
• Motivate teams to meet and exceed sales and KPI targets.
• Coach and develop Store Leaders through regular check-ins.

Skills

Multi-site leadership

Fashion retail experience

Communication skills

Coaching skills

Talent development

Job description

At SHEIKE, fashion is more than what we wear – it’s how we express confidence, femininity, and empowerment. As we continue to grow, we’re looking for an inspiring Cluster Boutique Leader (Cluster Manager) to elevate performance and team experience across our Gold Coast boutiques.

From our beginnings over 46 years ago in Sydney’s markets to becoming a national brand with 50+ boutiques, our commitment remains the same: to empower women to express their style boldly and confidently. In this role, you’ll bring that vision to life across every store, every team member, and every customer interaction.

As a key member of our Retail Leadership Team, this role is all about leading with purpose – driving performance, developing high-performing teams, and creating a culture that’s vibrant, inclusive, and unmistakably SHEIKE.

A Day in the Life

You’ll be the heartbeat of your cluster, championing people, performance, and operational excellence across multiple boutiques.

Your key responsibilities will include:

• Delivering exceptional customer experiences across all stores
• Motivating and inspiring teams to meet and exceed sales and KPI targets
• Coaching and developing Store Leaders through regular check-ins, reviews, and personalised development plans
• Optimising wage control, productivity, and operational efficiency
• Leading a high-energy, inclusive culture that reflects our SHEIKE values
• Driving succession planning by identifying and nurturing future leaders
• Supporting boutique teams with strong commercial insight and visual merchandising execution
• Maintaining clear communication and feedback loops between HQ and boutique teams

About You

You’re a passionate, people-first leader who thrives in a dynamic retail environment. You love bringing out the best in others and lead with authenticity, clarity, and confidence.

You’ll bring:

• 3+ years’ experience in multi-site or store leadership (Cluster, Area, or Senior Store Manager level)
• Proven fashion retail experience with strong styling capability
• A track record of delivering results through people, process, and culture
• Exceptional communication, relationship-building, and coaching skills
• A passion for developing talent and leading with purpose
• A current driver’s licence and flexibility to travel across the region

Your Experience

• Experience leading multiple boutiques or high-volume stores within a fast-paced retail environment
• Strong capability across sales leadership, talent development, and operational excellence
• Confidence managing performance, wage control, and key commercial drivers
• Experience supporting visual merchandising execution and maintaining brand standards
• A commitment to fostering inclusive, positive, and high-performing teams
• A genuine love of fashion, styling, and empowering women through confidence

Why SHEIKE?

We’re more than a fashion brand – we’re a community that celebrates individuality, creativity, and connection. Joining SHEIKE means stepping into a leadership role where you’ll be supported, challenged, and empowered to grow.

Here’s what you can expect:

• Competitive salary + travel allowance + tools of the trade
• Generous team member discount
• Weekly leadership development sessions + ongoing coaching & mentoring
• Clear progression pathways within a supportive, values-driven brand
• A vibrant, collaborative culture that embraces fun and celebrates success

Style Your Next Chapter with SHEIKE

If you’re ready to lead with purpose and elevate boutique performance across Gold Coast, we’d love to meet you. Apply today and start the conversation.

SHEIKE is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace that reflects the communities we serve.