Cloud & Systems Engineer

Centorrino-Technologies-1; Canberra; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work

Training and development

Discounts

Equipment for personal use

Team events

Job summary

Centorrino Technologies is seeking a Cloud & Systems Engineer to design, deploy, and support secure, scalable cloud solutions across Azure, M365, AVD, and hybrid environments in Canberra.

You will provide 2nd/3rd line support, manage identity and infrastructure components, and implement infrastructure as code with Terraform/Bicep, while ensuring security and high service levels.

Qualifications

• Proven experience as Cloud/Systems Administrator or IT Support Engineer in managed services or enterprise environments.

Responsibilities

• Design, deploy, and manage secure, scalable cloud-based solutions using Microsoft Azure.
• Provide 2nd and 3rd line support across ICT systems and services.
• Troubleshoot and manage Active Directory, Azure AD, M365, AVD, Windows Server and core infra.
• Implement infrastructure as code (Terraform, Bicep) for repeatable configurations.
• Monitor performance, ensure availability, resilience, and compliance.
• Own issues end-to-end from report to resolution and keep stakeholders informed.
• Collaborate with internal teams and vendors to resolve complex incidents.
• Research and recommend emerging technologies and service improvements.

Skills

Azure IaaS/PaaS/SaaS

Azure AD/M365

Windows Server

Terraform/Bicep

ITSM tools

Security & compliance

Active Directory

Networking

Collaboration

Education

Relevant IT degree or certs

Tools

ServiceNow

Jira

Job description

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Cloud & Systems Engineer to join our team in Canberra.

As a Cloud & Systems Engineer in our Managed Services team, you’ll play a key role in designing, delivering, and supporting secure and scalable cloud solutions for our clients. You’ll work across Microsoft Azure, M365, AVD, and hybrid environments, providing hands‑on engineering expertise while ensuring outstanding service delivery.

This role is perfect for someone who enjoys problem‑solving, thrives under pressure, and wants to grow in a fast‑moving environment where security, reliability, and customer satisfaction are top priorities.

Having an existing NV1 security clearance is required for this role.

What you'll do

• Work as part of our Professional Services team, supporting a broad range of enterprise and government clients.
• Design, deploy, and manage secure, scalable cloud-based solutions using Microsoft Azure and related technologies.
• Deliver 2nd and 3rd level support across ICT systems and services.
• Troubleshoot and manage:
  • Active Directory & Azure AD
  • Azure Virtual Desktop (AVD)
  • Microsoft 365 (Teams, SharePoint, Exchange Online/Hybrid)
  • Windows Server and core infrastructure

• Implement infrastructure as code (Terraform, Bicep) to maintain configuration control and repeatability.
• Monitor, tune, and optimise system performance, ensuring availability, resilience, and compliance.
• Own issues end‑to‑end from first report to resolution keeping stakeholders informed throughout.
• Collaborate with internal teams and third‑party vendors to resolve complex or escalated incidents.
• Stay ahead of the curve by researching and recommending emerging technologies and service improvements.

What You’ll Bring

• Proven experience as a Cloud Administrator / Systems Administrator / IT Support Engineer, ideally in a Managed Services or enterprise environment.
• Strong understanding of Microsoft Azure services across IaaS, PaaS, and SaaS, as well as hybrid workplace environments.
• Solid knowledge of Windows Server, virtualisation, networking (LAN/WAN), and enterprise security.
• Hands‑on experience with Active Directory, Azure AD, M365, AVD, and Exchange.
• Familiarity with infrastructure as code (Terraform, Bicep, or equivalent).
• Proficiency with ITSM tools (ServiceNow, Jira, or similar) and structured incident/change management processes.
• Excellent written and verbal communication skills with a customer‑first mindset.
• Strong organisational skills with the ability to prioritise and perform under pressure.
• Eligibility to hold or ability to obtain an Australian Government Security Clearance.

Why You'll Love Working Here

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost‑price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.