Cloud Operations Manager

University of Wollongong; Wollongong City Council; Hybrid; AUD 123,000 - 153,000; Full time

Benefits offered by this job

35-hour full-time work week

Flexible working arrangements

Generous leave entitlements

Purchased leave options

Ongoing professional development

Job summary

University of Wollongong seeks a Cloud Operations Manager to lead delivery and ongoing management of the University's cloud and infrastructure services, driving a cloud-first transition.

You will provide strategic and technical leadership across Microsoft Azure, Microsoft 365 and on‑premises platforms, ensuring security, reliability, scalability and cost‑effectiveness to support teaching, research and operations.

Qualifications

• Proven experience leading cloud operations in large, complex environments.
• Strong Azure, Microsoft 365 and hybrid infrastructure expertise.
• Experience with IAM, security, monitoring and governance.
• Knowledge of IaC (Terraform, Bicep, ARM templates) and automation.
• Ability to deliver highly available, secure services and manage costs.

Responsibilities

• Lead delivery and ongoing management of cloud/infrastructure services.
• Drive transition to a cloud-first environment.
• Provide strategic and technical leadership across Azure, M365, on-prem.
• Ensure security, reliability, scalability and cost-effectiveness of services.
• Support digital transformation and university objectives.

Skills

Cloud operations

Team leadership

Azure

Microsoft 365

Hybrid infrastructure

IaC

Terraform

Automation

Security governance

Disaster recovery

Cost management

DevOps practices

Stakeholder engagement

Education

Information Technology degree

Tools

Terraform

Bicep

ARM templates

Azure DevOps

Job description

UOW is reshaping its Information Technology Division to better support the future of education, research and digital services. We are building a technology function that puts customers at the center, embraces innovation, and delivers real impact across the University.

As part of this evolution, we are recruiting across a range of leadership and specialist technology roles. At a pivotal time for UOW, these opportunities will help shape how technology services are delivered, strengthen partnerships across the University community, and contribute to the University's strategic ambitions.

Join us at a defining moment and help shape the future of technology at UOW—building the capabilities, culture and services that will empower our people and enable the University's ambitions for years to come.

About the Role

As the Cloud Operations Manager, you will lead the delivery and ongoing management of the University's cloud and infrastructure services, driving the transition to a cloud-first environment. You'll provide strategic and technical leadership across Microsoft Azure, Microsoft 365 and on-premises platforms, ensuring services are secure, reliable, scalable and cost-effective. This role will play a critical part in modernising infrastructure, enabling digital transformation and supporting the University's teaching, research and operational objectives.

About the Team

Digital Services is responsible for delivering the technology, digital platforms, cyber security, data and enterprise systems that support the University's teaching, research and operational activities. The team partners closely with academic and professional staff across the University to drive innovation, modernise technology platforms and enable strategic priorities through digital transformation.

As part of the Enterprise Technology Operations team, you'll work within a collaborative group of cloud, infrastructure and platform specialists responsible for the systems that underpin the University's digital environment. The team provides the operational foundations that enable secure, reliable and seamless technology experiences for students, researchers and staff, while supporting the University's ongoing technology modernisation and growth.

What You’ll Bring

• Proven experience leading cloud operations, infrastructure, platform engineering or technology operations teams in a large and complex environment.
• Strong expertise across Microsoft Azure, Microsoft 365 and hybrid infrastructure environments.
• Experience with cloud networking, identity and access management, security, monitoring and operational governance.
• Knowledge of Infrastructure as Code (Terraform, Bicep or ARM templates), automation and modern DevOps practices.
• Experience delivering highly available, resilient and secure technology services with a focus on operational excellence.
• Strong understanding of disaster recovery, business continuity, backup and recovery strategies.
• Experience managing cloud costs, optimisation initiatives and operational performance metrics.
• Demonstrated ability to lead and develop high-performing technical teams.
• Strong stakeholder engagement skills and the ability to translate technical concepts into business outcomes.
• Relevant qualifications in Information Technology or a related discipline, with Azure certifications highly regarded.

Why Join UOW

• 35-hour full-time work week supporting greater balance and flexibility
• Flexible working arrangements and family-friendly policies
• Generous leave entitlements including additional concession days over the Christmas–New Year period
• Purchased leave options to provide greater flexibility throughout the year
• Ongoing professional development and clear career progression opportunities

Role Details

• Employment type: Permanent/Continuing | Full-time
• Level 8/9 | $123,283 - $152,959 + 17% superannuation.
• Position Description
• Location: Wollongong Campus / Hybrid
• Valid Australian work rights required. Visa sponsorship is not available.

Closing Date: Friday 9 October 2026, 11:55pm

Equity, Diversity & Inclusion

The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.

As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.