Clinical Support Specialist-Plastic & Reconstructive Surgery

LifeHealthcare; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance discounts

Career opportunities across the EBOS-M

Generous parental leave

Employee referral programs

Option to purchase additional leave

Extra 5 days of leave per year

Volunteer leave

Flexible work arrangements

Performance-based rewards

Job summary

LifeHealthcare, part of EBOS MedTech, invites you to join the Plastic & Reconstructive Surgery (PRS) team as a Clinical Support Specialist in Victoria. You will work closely with two Territory Managers to ensure surgeons, theatre staff and customers receive expert clinical support across the PRS portfolio.

In this role you’ll deliver exceptional clinical support during procedures, drive engagement and lead clinical education and in-servicing across Victoria.

Qualifications

• Bachelor of Science, Nursing, Biomedical Science, Health Science or related discipline preferred.
• Experience within medical devices, healthcare, pharmaceutical or clinical environments.
• Previous operating theatre experience highly regarded.
• Strong understanding of surgical environments and hospital workflows.
• Experience supporting healthcare professionals in a clinical setting preferred.
• Current Australian driver licence and capacity to travel within Victoria and interstate as required.

Responsibilities

• Deliver exceptional clinical support during surgical procedures.
• Partner with Territory Managers to maximise customer engagement and sales effectiveness.
• Drive successful execution of strategic product launches.
• Lead clinical education and in servicing activities across Victoria.
• Coordinate case logistics, inventory and operational support requirements.
• Build strong customer relationships that drive satisfaction, retention and business growth.

Skills

Clinical support

Surgical environment understanding

Travel flexibility

Customer relationship building

Education

Bachelor of Science

Nursing

Biomedical Science

Health Science

Job description

At LifeHealthcare, we’re on a mission to deliver life-changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people.

We are part of EBOS MedTech, which operates in 9 countries through its portfolio of companies: LifeHealthcare (ANZ distribution), Australian Biotechnologies (allograft manufacturing), Cryomed (aesthetics), and Transmedic (SE Asia + Hong Kong distribution).

Across all these businesses, we are guided by a shared value: Connect. This reflects our commitment to building meaningful partnerships, sharing knowledge, and working together to create greater impact for the people and communities we serve.

This role presents a fantastic opportunity to be part of a high-performing team and make a meaningful difference every day.

Join our Plastic & Reconstructive Surgery (PRS) team as a Clinical Support Specialist, working closely with two Territory Managers, and responsible for ensuring surgeons, theatre staff and customers receive exceptional clinical support across the PRS portfolio. This is a collaborative and collegiate team where you will be given every opportunity to succeed, which you will love being a part of.

In this role, you’ll:

• Deliver exceptional clinical support during surgical procedures.
• Partner with Territory Managers to maximise customer engagement and sales effectiveness.
• Drive successful execution of strategic product launches.
• Lead clinical education and in servicing activities across Victoria.
• Coordinate case logistics, inventory and operational support requirements.
• Build strong customer relationships that drive satisfaction, retention and business growth.

What you’ll bring:

• Bachelor of Science, Nursing, Biomedical Science, Health Science or related discipline preferred.
• Experience within medical devices, healthcare, pharmaceutical or clinical environments.
• Previous operating theatre experience highly regarded.
• Strong understanding of surgical environments and hospital workflows.
• Experience supporting healthcare professionals in a clinical setting preferred.
• Current Australian driver licence and capacity to travel within Victoria and interstate as required.

LifeHealthcare is guided by a set of values; Accountable, Agile, Authentic, and Customer Centric that define who we are and how we work. We encourage and support our employees to live these values every day, and we offer a range of benefits to help you thrive, including:

• Health insurance discounts
• Career opportunities across the EBOS MedTech portfolio of companies
• Generous parental leave
• Employee referral programs
• Option to purchase additional leave
• Opportunity for an extra 5 days of leave per year
• Volunteer leave
• Flexible work arrangements
• Performance-based financial rewards for both individual and company success

If this sounds like something you want to be part of, be part of EBOS MedTech and it’s portfolio of companies that are changing lives together, starting with you.