Clinical Support Services Officer

NWRH; Longreach Regional; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Salary $72,554 + super

5 weeks annual leave + leave loading 8

Annual Flight Home after 12 months

Professional development: up to 10 PD‑

Paid Parental Leave (8 weeks)

EAP for you and your family

Birthday day off

Recognition of Service $500

Job summary

North and West Remote Health (NWRH) is seeking a Clinical Support Services Officer to join the Central West Allied Health Team, based in Longreach. You will provide administrative and coordination support to help deliver services across the region, including appointments, referrals and outreach scheduling for clinicians.

This permanent, full-time role offers a welcoming team and community, a competitive salary package, generous leave, and ongoing professional development to support your career

Qualifications

• Strong written and verbal communication skills.
• Confident with Microsoft Office and client management systems.
• Ability to manage competing priorities and work independently.
• Current C class driver's licence and Blue Card, Yellow Card or NDIS Worker Screening Check (assistance offered to obtain these documents).

Responsibilities

• Provide day-to-day administrative support to Allied Health clinicians, including appointment bookings, diary management and correspondence.
• Manage referrals and clinical documentation within electronic client management systems.
• Coordinate outreach schedules, travel, accommodation and resources to support service delivery across the region.
• Assist with clinical equipment, stock orders, purchase requests and general office operations.
• Support community engagement, stakeholder communication, team meetings and the development of promotional materials.

Skills

Communication

MS Office

Prioritisation

Licences & checks

Tools

Microsoft Office

Client management systems

Job description

Are you an organised administrator who enjoys working with people and being part of a supportive team? North and West Remote Health (NWRH) is looking for a Clinical Support Services Officer to join our Central West Allied Health Team, based in Longreach.

You’ll work alongside a multidisciplinary team of Allied Health clinicians, providing essential administrative and coordination support to help deliver services across the region. From managing appointments and client records to coordinating outreach schedules and supporting clinicians, you’ll play an important role in keeping services running smoothly.

This is a varied role where you’ll build relationships with clinicians, clients and community stakeholders while contributing to services that make a real difference in rural and remote Queensland.

This is a permanent, full-time opportunity, offering the chance to become part of a welcoming team and the wider Longreach community.

• Salary $72,554 + super;
• Salary sacrificing options up to $15,900 to help maximise your take home pay;
• 5 weeks annual leave plus leave loading of 17.5%;
• Annual Flight Home upon 12 months of service
• Continuous Professional Development: Up to 10 days of paid professional development leave each financial year, supporting learning aligned with your role and career development.
• Paid Parental Leave (8 weeks) and Paid Partner Leave (3 weeks);
• EAP for you and your family;
• External monthly supervision benefits;
• Have your birthday off on us!;
• Recognition of Service ($500 after 2 years of service!)

About the role

• Provide day-to-day administrative support to Allied Health clinicians, including appointment bookings, diary management and correspondence.
• Manage referrals and clinical documentation within electronic client management systems.
• Coordinate outreach schedules, travel, accommodation and resources to support service delivery across the region.
• Assist with clinical equipment, stock orders, purchase requests and general office operations.
• Support community engagement, stakeholder communication, team meetings and the development of promotional materials.

Skills & experience

• Strong written and verbal communication skills.
• Confident with Microsoft Office and client management systems.
• Ability to manage competing priorities and work independently.
• Current C class driver's licence and Blue Card, Yellow Card or NDIS Worker Screening Check (We can assist with obtaining these documents if you aren’t currently a card holder)

About the region

Longreach

Located in the heart of Queensland’s Central West, Longreach offers a unique regional lifestyle filled with wide-open spaces, rich history, and a strong sense of community. Enjoy affordable living, incredible sunsets, outdoor adventures, and the opportunity to make a real difference in the lives of rural and remote communities. Experience the best of country living while growing both personally and professionally.

About the company

North and West Remote Health (NWRH) is a leading not-for-profit healthcare provider delivering allied health, mental health, aged care and community services across more than 50 rural, regional and remote Queensland communities. Since 1993, we've been helping people live healthier lives.

Please Note

NWRH is committed to child safety. All roles require pre-employment screening, including referee checks, a current Blue Card, Australian Federal Police check, a nd NDIS Worker Screening Check prior to commencement