Clinical Support Administrator - Children's Short Stay Unit

Southern NSW Local Health District; Sydney; On-site; AUD 74,000 - 76,000; Part time

Benefits offered by this job

Flexible work opportunities

Salary packaging and meal娱乐?

accrued days off (ADOs)

fitness passport

employee assistance program (EAP)

Job summary

SCHN at Westmead is seeking a part-time Clinical Support Administrator to support the Children’s Short Stay Unit (CSSU) with administrative operations across shifts. The unit is a busy 32-bed ward with up to 48-hour stays for children, and the CSA works within a small team to ensure smooth patient and family service.

The role requires excellent English communication, information systems experience, and the ability to work collaboratively with a multi-disciplinary health team.

Qualifications

• Certificate III in Health Administration (or equivalent); or demonstrated relevant administration experience; or a combination of study and work experience.
• Ability to work effectively as a key member of a multi-disciplinary health team to enable the provision of excellent customer service.
• Excellent communication skills inclusive of competence in spoken and written English.

Responsibilities

• The Clinical Support Administrator provides administrative support for a health care team on a designated ward/unit under the management of the Nursing Unit Manager (NUM).
• The role involves use of information systems, including patient administration systems, word processing, email, databases and spreadsheets.
• Ability to prioritise own workload to meet both position and team requirements.

Education

Certificate III in Health Administration

Job description

Clinical Support Administrator - Children's Short Stay Unit

Employment Type:PermanentPart Time
Position Classification:Admin Off Lvl 3
Remuneration:73915.12 - 76218.8 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)
Hours Per Week:18
Requisition ID:REQ690647
Location: Westmead
Applications Close: Midnight on 11 September 2026
For role related queries or questions contact Amanda Parsons on [e-mail]

As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.

The Children’s Short Stay Unit (CSSU) is a very busy 32 bed ward, with patients who have a length of stay up to 48hrs. The Clinical Support Officer (CSA) is integral to this large team, with a high volume of patients and a significant need for administrative support. The successful applicant will join a team of 3 other CSAs who work within the CSSU across various shifts.

This role will suit a part-time applicant (3-4 days/week).

Shifts are predominantly afternoon shifts (3pm- 9.30pm) for Wednesday, Thursday, Friday and 1x Saturday afternoon per month.

What you'll be doing

The Clinical Support Administrator provides administrative support for a health care team on a designated ward/unit under the management of the Nursing Unit Manager (NUM). The Clinical Support Administrator works under broad supervision, and is given scope to exercise initiative in the application of established work practices and procedures to achieve excellent customer service within the unit (patients/families and staff).

• Certificate III in Health Administration (or equivalent); or demonstrated relevant administration experience; or a combination of study and work experience.
• Ability to work effectively as a key member of a multi-disciplinary health team to enable the provision of excellent customer service.
• Excellent communication skills inclusive of competence in spoken and written English.
• Ability to deal confidently and courteously with people who may be distressed, people from diverse backgrounds and health care staff from different positions and levels.
• Demonstrated experience in use of Information Systems, including patient administration systems, word processing, email, databases and preparation and use of spreadsheets.
• Ability to prioritise own workload to meet both position and team requirements.
• A demonstrated ability to resolve workplace issues or problems by use of problem solving skills.
• Ability to work on a rotating roster (if relevant and required).

Additional Benefits (where applicable)

• Flexible work opportunities
• Salary packaging and meal entertainment benefits
• accrued days off (ADOs)
• fitness passport
• employee assistance program (EAP)

Child Safe Standards

SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.

Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.

Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.

An Eligibility List may be created for future permanent and temporary part time vacancies.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at [e-mail]

For technical support please contact 1300 679 367

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.