Clinical Specialist - Electrophysiology - Newcastle / Central Coast

Boston Scientific Gruppe; Newcastle City Council; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A leading medical technology company is seeking a Clinical Specialist - Electrophysiology for the Newcastle / Central Coast area. The successful candidate will provide clinical, technical, and educational support, focusing on new therapies and demonstrating expertise in cardiac electrophysiology. This role requires extensive travel within the region, working closely with healthcare professionals to enhance patient outcomes.

Qualifications

• Previous clinical case experience within electrophysiology/rhythm management essential.
• Strong technical and clinical skills.
• Proven experience in building and maintaining customer relationships.

Responsibilities

• Provide clinical support and guidance to diagnose and treat cardiac arrhythmias.
• Develop and provide technical training on company products to healthcare professionals.
• Ensure timely collection and reporting of all required medical documentation.

Skills

Clinical expertise in electrophysiology

Technical knowledge of cardiac treatments

Strong relationship-building skills

Organizational and reporting skills

Job description

Clinical Specialist - Electrophysiology - Newcastle / Central Coast

Work mode: Field Based

Onsite Location(s): Newcastle, NSW, AU

Hiring Manager: Kathryn Elizabeth Volter
Recruiter: Aislinn Roche

ABOUT THE ROLE

Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you’ll see first-hand the impact you have on individual lives - one patient at a time.

The position of Clinical Specialist, Electrophysiology (EP), provides field/remote clinical, technical & educational support in EP to assigned accounts across ANZ. The primary focus is to support new therapy introduction of Pulsed Field Ablation through our recent launch of the FARAPULSE system, demonstrating clinical expertise to influence superior outcomes. Frequent travel will be required as part of the role.

This role is responsible for the Newcastle / Central Coast region with travel as required within to Sydney. This role will report into the Field Clinical Specialist Manager.

KEY RESPONSIBILITIES

• Utilising your technical knowledge of the field of electrophysiology to provide clinical support and guidance to diagnose and treat cardiac arrhythmias
• Develop a deep technical understanding of, and provide technical training of company products to Cardiac Electrophysiologists, Cardiac Physiologists and Nurses
• Travelling as required to meet customer demand for the services described above
• Attending cases face to face (or remotely) with customers, operating Boston Scientific products where appropriate, and providing detailed training / advice to physicians on clinical attributes / techniques associated with Boston Scientific electrophysiology products
• Ensuring timely collection, reporting of all required medical documentation pertaining to our procedural device operation
• Responding to complex customer needs and complaints regarding products and service by developing creative and feasible solutions
• Recording customer information and activities in company’s CRM system
• Completion of relevant administration including reporting, stock validations and inventory management
• Attending meetings, conferences and exhibitions as required to promote Boston Scientific products and services

KEY COMPETENCIES REQUIRED FOR SUCCESS

Product/Technical Knowledge

• A thorough understanding of Cardiac Electrophysiology
• Biophysics of radiofrequency and cryoablation
• A thorough understanding of Pulsed Field Ablation (Pulsed Direct Current) on cardiac tissue
• Successfully completes all relevant training

Relationship Building

• Builds and maintains effective networks that add value in achieving work related goals
• Skilled in building rapport with a wide variety of individuals
• Works effectively and collaboratively within the team environment

Organisation & Reporting

• Maintains well organised materials, files, system and reports
• Plans and prioritises territory activity
• Makes sure all parts of a job are completed in full, within deadlines, including follow-up plans and documentation

Results Focused

• Demonstrates a growth mindset
• Measures own performance and seeks feedback for self-development
• Demonstrates resilience and has a strong sense of urgency

YOUR EXPERIENCE AND SKILLS

• Previous clinical case experience within electrophysiology / rhythm management essential
• Strong technical and clinical skills
• Proven experience in building and maintaining customer relationships
• Proven ability to absorb complex technical information and apply this knowledge in the field