Clinical Services Manager - Gold Coast

at; Gold Coast City; On-site; AUD 100,000 - 125,000; Full time

Job summary

A community health provider is seeking a Clinical Services Manager to oversee programs in Gold Coast City. This role involves managing Alcohol and Drug services, leading a diverse team, and ensuring sustainable outcomes. Candidates should have experience in health management and strong leadership skills. This position offers flexible working options and a range of wellness benefits.

Benefits

Free on-site parking

Flexible working options

Salary packaging

Wellness program

Five extra paid leave days

Qualifications

• Several years of experience in a Health Management role.
• Ability to inspire and drive performance in teams.
• Experience in networking with funders and service providers.

Responsibilities

• Provide operational management for Alcohol and Drug programs.
• Lead and manage a team of five direct reports.
• Ensure sustainable program outcomes and budget management.

Skills

Health Management experience

Leadership capabilities

Stakeholder engagement

Cultural awareness

Collaborative decision-making

Education

Relevant tertiary qualifications in Health or Community Services

Job description

Overview

Lives Lived Well offers a variety of community and residential Alcohol and Other Drug programs throughout Queensland, New South Wales, and South Australia, helping thousands of people every year to navigate AOD-related challenges and move forward in life.

Due to an internal promotion, we are seeking a Clinical Services Manager to oversee our Gold Coast Programs, including the Residential Facility (Mirikai), Families Programs, Youth Programs and our Specialist Centre.

Role and responsibilities

• Provide expert operational management and maximise the clinical outcomes of our Alcohol and Drug Residential and Community Programs, and Allied Health Practice.
• Lead five direct reports; align service delivery with organisational goals; maintain relationships with funders and stakeholders; ensure sustainable program outcomes.
• Oversee program budgets, empower the team to deliver client-centred care, and facilitate collaboration with other LLW services.
• Provide site oversight including facilities management and safety.

What we are looking for / Qualifications

• Several years’ experience in a Health Management role in OAD, Mental Health, Aged Care or Community sectors.
• Strong leadership capabilities; ability to inspire, influence and drive performance across diverse teams.
• A people-leader who leads with empathy and builds a positive culture.
• Strong stakeholder engagement skills; ability to network with funders and service providers.
• Inclusive and holistic approach to client care; cultural awareness and culturally safe practice.
• Calm, pragmatic, resilient, and able to re-prioritise in a dynamic environment.
• Self-management with the ability to work across varying routines; solutions-focused and collaborative decision-making.
• Relevant tertiary qualifications in Health, Community or Human Services; current Australian Driver's Licence; ability to obtain National Police Check.

Why work for us?

We’re growing fast and are committed to clinical excellence. Benefits include free on-site parking, flexible working options, salary packaging, and a range of wellness and leave benefits.

• A great opportunity to be at the forefront of an essential service for people in the Gold Coast region
• Free on-site parking and coffee van
• Flexible working options, including one day a week WFH or at Coomera (subject to operational needs)
• Portable Long Service Leave in Queensland
• Wellness program and Wellness Week
• Five extra paid leave days per year
• Salary Packaging including a Meals and Entertainment Card
• Autonomy and trust in a supportive environment

Applications close at 5.00pm on Sunday 5th October; interviews may be conducted throughout the process and applications may close early.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations People.