Clinical Nurse Consultant Coordinator - Older Personal Care Hub

The Royal Melbourne Hospital; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Meaningful Work

Career Growth

Supportive Culture & Belonging

Parkville Precinct exposure

Job summary

The Royal Melbourne Hospital – Parkville VIC is seeking a Clinical Nurse Consultant Coordinator for the Older Person Care Hub (OPCH). You will lead referral triage and service coordination to deliver timely face-to-face assessments within 24 hours and work with geriatricians and allied health staff to develop individualised care plans.

The hub operates five days a week with expansion to seven days planned for 2027; the role includes weekend shifts approximately every third weekend and

Qualifications

• Registered Nurse with at least five years of post-registration acute experience.
• Strong clinical assessment, reasoning, problem-solving and prioritisation skills.
• Excellent written and verbal communication with accurate clinical documentation.
• Ability to work independently and collaboratively in a multidisciplinary setting.
• Experience building relationships with multidisciplinary teams and stakeholders.
• Understanding of chronic disease management and community care, preferably in acute geriatric or acute community care.

Responsibilities

• Triage referrals and oversee the day-to-day running of the Older Person Care Hub.
• Ensure timely face-to-face assessments within 24 hours of referral.
• Collaborate with geriatricians and allied health to develop and monitor care plans.
• Coordinate the four-week care pathway and follow-up for safe transitions.
• Maintain effective communication with families, GPs and other health services via telehealth and EMR.

Skills

Clinical assessment

Autonomy

Communication

Documentation

Collaboration

Education

Nursing registration with AHPRA

Tools

EMR

Telehealth

Job description

Clinical Nurse Consultant Coordinator - Older Personal Care Hub

The Royal Melbourne Hospital – Parkville VIC

Join the Royal Melbourne Hospital's innovative Older Person Care Hub (OPCH), providing a home-based alternative to Emergency Department and hospital presentations for older adults, initially focusing on people who have experienced a fall.

As the Clinical Nurse Consultant Coordinator, you'll lead referral triage and service coordination, ensuring timely face-to-face assessments within 24 hours and working closely with geriatricians and allied health staff to develop and monitor individualised care plans. You'll oversee the four-week care pathway, coordinate follow-up and support safe transitions, helping older people remain safely at home and reducing avoidable hospital admissions.

The service currently operates five days a week and is planned to expand to seven days in 2027. The successful applicant will be expected to work approximately every third weekend as part of this expansion.

What you’ll be doing

• Receive and triage referrals from the Virtual Victorian Emergency Department (VVED), RMH Geriatrician in ED (EDGE), and other partners as the service expands (e.g. Ambulance Victoria, GPs).
• Manage the day-to-day running of the Hub
• Collaborate with geriatricians, CNC and allied health teams to develop and implement individualised care plans.
• Coordinate timely face-to-face assessments within 24 hours of referral and ensure appropriate follow-up via telephone or telehealth.
• Oversee a structured care pathway
• Maintain effective communication with key stakeholders, including families, GPs, and other health services, using telehealth, EMR, and written summaries.

About you

You are a Registered Nurse with at least five years of post-registration acute experience, strong clinical assessment skills and the ability to work autonomously in a community-focused setting. You bring sound clinical judgement, a collaborative approach and a commitment to supporting older people to remain safely at home.

You will bring:

• Current registration as a Registered Nurse with AHPRA.
• Highly developed clinical assessment, reasoning, problem-solving and prioritisation skills.
• Strong written and verbal communication skills, with the ability to maintain accurate clinical documentation.
• The ability to work independently and collaboratively, manage competing priorities and adapt to changing needs.
• Experience building effective relationships with multidisciplinary teams and key stakeholders.
• An understanding of chronic disease management and community care, ideally with experience in acute geriatric or acute community care.

Benefits of Working at RMH

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to fostering a culturally safe environment for Aboriginal and Torres Strait Islander peoples.

As a child safe organisation, RMH are committed to the safety, wellbeing, and inclusion of children and young people, in line with the Child Safe Standards

We are proud to be a workplace that champions diversity, inclusion and equality for our staff and communities we support, we welcome applications from people of all backgrounds, identities, and abilities, and will provide reasonable adjustments throughout the recruitment process.

All appointments are made subject to satisfactory background and compliance checks, including a Criminal History Record Check (or equivalent), Working with Children Check and Immunisation assessment.