Clinical Lead, National Virtual Health (Part-Time)

Healthdirect Australia; Sydney; Hybrid; AUD 120,000 - 150,000; Part time

Benefits offered by this job

Flexible work arrangements

14 weeks Paid Parental Leave

Wellbeing program

Learner journey programs

Job summary

Healthdirect Australia is seeking a Clinical Lead to provide clinical leadership and governance for the Health Information and Advice Service (HIAS). This role will drive safety, effectiveness and consumer focus across channels, with paediatric input and stakeholder collaboration.

The position is part-time (0.8 FTE, 30.4 hours/week) on a 12-month fixed-term contract, based in a hybrid model with 2 days in the Haymarket office near Central Station, Sydney.

Qualifications

• Registered Nurse with current AHPRA registration.
• Extensive clinical practice across primary, secondary and population health.
• Strong understanding of the Australian health sector, primary and community care.
• Excellent knowledge of quality, safety and clinical governance as it relates to telehealth.
• Proven ability to lead quality improvement activities.
• Demonstrated stakeholder management across levels.
• Strong time management and teamwork abilities.
• Willingness to complete Working with Children Check and adhere to child-safe policies.

Responsibilities

• Provide clinical oversight across all channels of the Health Information and Advice Service (HIAS).
• Collaborate with stakeholders to review, monitor and improve HIAS services using clinical governance principles.
• Review incidents, complaints and feedback; identify trends and prioritise improvements.
• Identify and analyse clinical risks; ensure risk management for new or changed services.
• Lead improvement and innovation activities, including safe use of emerging technologies.
• Apply paediatric expertise to review clinical content and scenario testing where relevant.
• Provide timely information to stakeholders and feedback to service providers.
• Contribute to workstreams, committees and research related to HIAS.

Skills

Nursing expertise

Clinical governance

Paediatric knowledge

Stakeholder management

Incident investigation

Quality improvement

Telehealth governance

Time management

Education

Nursing registration (AHPRA)

Job description

Healthdirect Australia is seeking a Clinical Lead to provide clinical leadership and governance for the Health Information and Advice Service (HIAS). This role will drive safety, effectiveness and consumer focus across channels, with paediatric input and stakeholder collaboration.

The position is part-time (0.8 FTE, 30.4 hours/week) on a 12-month fixed-term contract, based in a hybrid model with 2 days in the Haymarket office near Central Station, Sydney.