Clinical and Care Practice Quality Coordinator

Mission Australia; Sydney; On-site; AUD 135,000 - 165,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Free external counselling

Chaplaincy support

Volunteering opportunities

Extra leave options

Job summary

Mission Australia in Redfern is seeking a Clinical and Care Practice Quality Coordinator to lead quality improvement across three residential aged care services, with a focus on governance and resident outcomes.

As an experienced registered nurse, you will coach leaders, analyse clinical data, develop best-practice care, and drive continuous improvement across Annie Green Court, Charles Chambers Court, and Benjamin Short Grove, while collaborating with care directors and educators.

Qualifications

• Degree in Nursing with valid AHPRA registration and HPI number.
• Residential aged care experience and understanding of aged care standards and regulatory environment.
• Strong clinical knowledge to interpret legislative requirements and ensure consistent care.
• Experience analyzing data to drive quality improvements.
• Ability to coach, mentor and influence leaders and clinical teams.
• Willingness to travel between services; valid driver’s license.

Responsibilities

• Lead clinical practice improvement and quality initiatives across Mission Australia's residential aged care services.
• Review clinical data, care practices and resident outcomes to identify risks and opportunities for improvement.
• Support a consistent approach to clinical governance, policies, procedures and best-practice care across multiple sites.
• Analyse incidents, complaints, audits and performance data to drive quality and compliance outcomes.
• Coach, mentor and influence leaders and clinical teams to strengthen clinical practice and embed positive change.
• Chair clinical quality committees and work with stakeholders to implement continuous improvement initiatives.
• Collaborate with Directors of Care, Nurse Educators and multidisciplinary teams to improve service quality and resident outcomes.

Skills

Stakeholder engagement

Communication skills

Coaching & mentoring

Leadership influence

Analytical thinking

Education

Bachelor of Nursing

AHPRA registration

HPI number

Postgraduate in Quality/Clinical Governance

Job description

Permanent Full-Time position

Location: Redfern, Sydney NSW 2016

Salary: $149,902.72 Base Salary + Super + not-for-profit salary packaging benefits

Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all.

Find out more about us and our purpose.

Your opportunity

Join Mission Australia's Residential Aged Care team and support high-quality care through continuous improvement, clinical excellence and best practice.

As a Clinical and Care Practice Quality Coordinator, you will lead and coordinate clinical practice improvement initiatives across our 3 residential aged care services - Annie Green Court (Redfern), Charles Chambers Court (Surry Hills) and Benjamin Short Grove (Orange).

Working closely with Directors of Care, Clinical Care Managers, Nurse Educators and operational leaders, you will support consistent clinical practices, strengthen clinical governance processes and drive continuous improvement across these sites.

This is a unique opportunity for an experienced Registered Nurse who is passionate about quality improvement, evidence-informed practice and supporting aged care services to deliver the highest standards of care. You will use your coaching, mentoring and influencing skills to support leaders and clinical teams to improve practice and resident outcomes.

Your key responsibilities will be to

• Lead clinical practice improvement and quality initiatives across Mission Australia's residential aged care services.
• Review clinical data, care practices and resident outcomes to identify risks and opportunities for improvement.
• Support a consistent approach to clinical governance, policies, procedures and best-practice care across multiple sites.
• Analyse incidents, complaints, audits and performance data to drive quality and compliance outcomes.
• Coach, mentor and influence leaders and clinical teams to strengthen clinical practice and embed positive change.
• Chair clinical quality committees and work with stakeholders to implement continuous improvement initiatives.
• Collaborate with Directors of Care, Nurse Educators and multidisciplinary teams to improve service quality and resident outcomes.

Requirements for success

• Degree in Nursing with valid AHPRA registration and HPI number
• Demonstrated experience in residential aged care and a strong understanding of aged care standards, compliance requirements and the regulatory environment.
• Strong clinical knowledge with the ability to identify best practice, interpret legislative requirements and support consistent care delivery across multiple services.
• Experience reviewing clinical data, identifying trends and translating insights into meaningful quality and practice improvements.
• Proven ability to coach, mentor and influence leaders and clinical teams to drive change and improve outcomes without direct authority.
• Excellent stakeholder engagement and communication skills, with the ability to tailor your approach to a range of audiences.
• Current Driver Licence, NDIS Worker Screening Check (or willingness to obtain), and the ability to travel between services as required.
• Postgraduate qualifications in Quality, Clinical Governance or a related field will be highly regarded.
• Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• . Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.