Clinic Clerk & Receptionist

Perron Institute For Neurological and Translational Science; Western Australia; On-site; AUD 30,000 - 60,000; Part time

Job summary

A notable medical research institute in Western Australia is seeking a Clinic Clerk & Receptionist to provide high-quality customer service and clerical support. This role involves managing patient appointments, coordinating medical records, and liaising with healthcare staff. Ideal candidates will have strong organizational skills and experience in a clinical setting. This position offers flexible working arrangements and various benefits including salary packaging.

Benefits

Salary packaging benefits

Flexible working arrangements

Employee Assistance Program

Central location

Collaborative culture

Qualifications

• Highly developed organisation and communication skills.
• Ability to operate independently with initiative.
• Proficient IT skills and adept in Microsoft Office.

Responsibilities

• Reception duties including greeting patients and taking enquiries.
• Arranging patient appointments and follow-ups.
• Managing correspondence and medical records.

Skills

High level of organization

Communication skills

Proficient in Microsoft Office

Ability to handle sensitive information

Experience in a clinical setting

Job description

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Perron Institute for Neurological and Translational Science is an eminent WA not-for-profit medical research institute located on the QEII Medical Centre campus, Nedlands. We undertake cutting edge research on a wide range of neurological disorders and conduct specialist treatment clinics. Our aim is to provide a better quality of life for millions of people around the world who suffer with devastating neurological conditions.

About the Role

The Clinic Clerk & Receptionist is responsible for providing professional and high quality customer service and clerical services for the Perron Institute Clinics.

This role is offered on a part-time or full-time (0.8 FTE - 1.0 FTE) fixed term basis (12 month initial contract with the possibility of extension).

Key Responsibilities

• Reception duties including greeting patients in clinic and taking telephone enquiries.
• Arranging patient appointments, cancellations and follow ups as required.
• Administration tasks including managing incoming and outgoing correspondence, coordinating the collation of medical records, photocopying and filing.
• Liaising with Medical staff, private rooms, hospital staff, General Practitioners and patients as required.
• Assisting with processing incoming referrals to the clinical service and entering required information into the Genie Patient database.
• Use of the Genie Patient database for referrals, patient and clinical information.
• Preparation of clinic lists, and files as directed.
• Setting up clinical rooms for Clinical service, as well as ensuring reception and waiting areas are presented professionally.
• Patient billing, both Medicare and private health funds.
• Preparing patient files at the end of clinics in readiness for Medical Typist.
• Liaising with clinical laundry service on a weekly basis and coordinate transport and interpreter services as required.
• Co-ordinating transport and interpreter services as required.

Skills and Experience

• Highly developed organisation and communication skills, with the ability to multi-task and prioritise effectively.
• Ability to operate independently with a high level of initiative.
• Proficient IT skills and adept in the use of Microsoft Office applications.
• Ability to handle sensitive and confidential information with care.
• Previous experience in a clinical or medical setting would be highly regarded.

Benefits

• Perron offers salary packaging benefits including up to $15,900 tax free annually (in addition to the tax free threshold).
• Flexible working arrangements.
• Employee Assistance Program.
• Central location.
• Collaborative and positive culture.

To Apply for this Position

Please forward a CV and a one page cover letter outlining your suitability to Sanaz Ghadiri by clicking the 'Apply Now' button.

Applications close on 20th November 2025. We reserve the right to close the vacancy earlier than this date. Please note that shortlisting will commence immediately.

Please note that you will be required to provide a National Police Clearance and Working with Children Check as part of the pre-employment process. Candidates must have the right to work in Australia to be considered for this role.

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