Client Support Officer - BreastScreen ACT

Canberra Health Services; Canberra; On-site; AUD 70,000 - 84,000; Part time

Benefits offered by this job

Salary Packaging

Flexible working conditions

Employee Assistance Program

Onsite Physiotherapists

Job summary

Canberra Health Services in Belconnen Community Health Centre is seeking a dedicated Administrative Officer to provide high-quality clerical and front-line support within BreastScreen ACT. You will assist clinicians, patients and carers, manage enquiries, and help ensure the day-to-day operation of the service with professionalism and confidentiality.

The role requires strong organisation, data entry skills, and the ability to prioritise tasks.

Qualifications

• Candidates should be highly organised with strong attention to detail and the ability to prioritise tasks.
• Excellent interpersonal and problem‑solving skills are essential.
• Discretion and confidentiality in a healthcare setting are required.

Responsibilities

• Provide high‑quality administrative and office support in a busy healthcare environment.
• Deliver exceptional customer service and assist with enquiries.
• Maintain accurate records and data entry; support training and mentoring of colleagues.

Job description

Employment Type: Part Time (22.05 Hours Per Week), Permanent

Classification: Administrative Service Officer Level 2/3 (PN 62788)

Salary: $70,236 - $84,284 (Plus 12.5% Super)

Location: Belconnen Community Health Centre

Section: BreastScreen ACT

Closing Date: 20th September 2026

What Can We Offer You

• Competitive pay rates and excellent working conditions within a tertiary hospital.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.
• Access to Employee Assistance Program.
• Access to onsite Physiotherapists.

About The Role

Do you thrive in a fast-paced environment where customer service comes first? Are you highly organised, accurate, and able to manage competing priorities? Do you want to play an important role supporting patients, carers, and clinical staff?

Join a dedicated team supporting clinicians, patients, and their carers by providing high-quality administrative and office support in a busy healthcare environment. As a friendly and professional first point of contact, you will deliver exceptional customer service, assist with enquiries, and help ensure the smooth day‑to‑day operation of the service.

Working collaboratively with staff across the Canberra Region Cancer Centre, you will provide flexible administrative support, maintain accurate records and data entry, and contribute to the delivery of high‑quality services. You will also have the opportunity to share your knowledge by supporting, training, and mentoring colleagues, while working in accordance with established policies, procedures, and best practice standards.

Our ideal candidate will be highly organised, with the ability to prioritise tasks, meet deadlines, and respond effectively to changing priorities. You will bring strong organisational, interpersonal, and problem‑solving skills, along with well‑developed computer experience and the ability to quickly learn new medically based programs. With a high level of attention to detail, you will demonstrate a strong understanding of confidentiality within a healthcare environment and consistently provide outstanding customer service with professionalism and care.

Please note prior to commencement successful candidates will be required to:

• Undergo a pre‑employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub‑acute, primary and community‑based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website .

Our Vision : creating exceptional health care together

Our Role : to be a health service that is trusted by our community

Our Values : Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

If you would like further information regarding this opportunity, please contact Ellannah Finch on [phone] or at [e-mail].

Job

General/Administrative

Salary Range

70,236.00