Client Services Coordinator

Findex; The Hills Shire Council; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work environment

Training and development

Rewards & Recognition program

Collaborative culture

Buddy system

Job summary

Findex is seeking a proactive Client Services Officer to join our Business Advisory team in a full-time, hybrid role based at Norwest or Sydney CBD. You will support administrative tasks and client service in a fast-paced professional services environment.

The role involves lodging tax returns, managing ATO correspondence, invoicing, and coordinating with accountants and partners to deliver client requests. You will be part of a collaborative culture with training and development opportunities.

Qualifications

• At least two years' experience in a similar role within a professional services firm.
• Experience coordinating and managing multiple tasks, priorities and deadlines.
• Proficiency with the Microsoft Office suite.
• Excellent written and verbal communication skills.
• Strong time management and attention to detail.

Responsibilities

• Take charge of diverse administrative tasks, including lodging tax returns, managing ATO correspondence and preparing financial packages.
• Be responsible for invoicing and WIP management while effectively communicating with partners and corporate staff.
• Coordinate with accountants, partners and other staff to support the timely delivery of client requests.
• Effectively coordinate and juggle multiple tasks, priorities and deadlines.

Skills

Multitasking

Time management

Communication

Team player

Attention to detail

Tools

Microsoft Office

Job description

We are looking for a proactive and enthusiastic Client Services Officer to join our Business Advisory team. This is a full-time, hybrid role based in either our Norwest or Sydney CBD office, with flexibility to work from home.

The ideal candidate will have experience in a similar role within a professional services firm and be confident coordinating and managing multiple priorities in a fast-paced environment.

Your role, your contribution!

• Take charge of diverse administrative tasks, including lodging tax returns, managing ATO correspondence and preparing financial packages
• Be responsible for invoicing and WIP management while effectively communicating with partners and corporate staff
• Coordinate with accountants, partners and other staff to support the timely delivery of client requests
• Effectively coordinate and juggle multiple tasks, priorities and deadlines

The benefits of joining us!

• Hybrid work environment, with flexibility to work in the office and from home
• Exciting career development and ongoing training support
• Be part of our Reward & Recognition Benefits program, celebrating outstanding performance
• Experience a positive and collaborative work culture that fosters innovation and teamwork
• Comprehensive training with a dedicated buddy to guide you

What you bring to the role

• At least two years' experience in a similar role within a professional services firm
• Demonstrated experience coordinating and managing multiple tasks, priorities and deadlines
• Demonstrated proficiency using the Microsoft Office suite
• A genuine team player with a friendly and helpful attitude
• Excellent written and verbal communication skills
• High attention to detail and strong time management skills

Our Impact: Why Findex?

At Findex, we help clients manage, grow, and protect their financial future with confidence. Since 1987, we've become a leading Australasian provider of integrated accounting, advisory, and wealth solutions, delivered through our "Wealth Accountant" and Family Office models. With 2,500 professionals across 100 offices, we combine local expertise with global reach and remain committed to supporting clients and communities in creating long-term financial security.

For the Community - The Findex Community Fund (FCF) is dedicated to giving back to the communities we serve. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand. Collectively, our team has dedicated over 9,000 volunteer hours, making a tangible impact in their communities through personal engagement.

For You - At Findex, we focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success. We actively support our people by giving them extra support to external studies that is relevant to their role.

For our Customers - Together, Findex champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services. Here, you're empowered to work in a way that brings out your best - supporting your growth, your team, and the clients who trust us to make a real difference

For Diversity & Inclusion - Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.