Client Services Coordinator

Staffing Group; Melbourne; Híbrido; AUD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Top market salary + super + bonuses

Hybrid work options

Supportive close-knit team

Career growth and mentoring

Modern Scoresby offices with on-site–

Fully stocked kitchen and team days

Resumo da oferta

Staffing Group in Melbourne's south-east is seeking a proactive client liaison professional to support Directors and Advisors. You will own client onboarding, manage service requests, and coordinate cross-functional workflows to keep advisory projects moving smoothly.

This role serves as the trusted contact for ambitious business owners and growing firms, shaping client experience. The ideal candidate has strong organisation, excellent communication, and a client‑service mindset, with experience

Qualificações

• Minimum 2 years experience in professional services (accounting, financial planning or legal)
• Strong organisational and coordination skills
• Excellent communication and client service focus
• Confident using Microsoft Office, CRMs and practice management systems
• Collaborative, proactive and growth-oriented mindset

Responsabilidades

• Manage client onboarding, service requests and correspondence
• Coordinate workflows across tax, business services and advisory projects
• Prepare proposals, scope of work, and client reports
• Liaise with clients and external stakeholders to keep projects moving
• Track deadlines, compliance requirements and deliverables
• Support Directors and Advisors with administration and organisation
• Drive adoption and refinement of the firms Refreshed Workflow system

Conhecimentos

Client relationship management

Coordination

Communication

Team collaboration

Ferramentas

Microsoft Office

CRMs

Practice management systems

Descrição da oferta de emprego

Job Description:

Looking for more than just another admin role?

Here's yourchance to own client relationships, drive workflow, and directly influence client experience (CX). You'll be supporting Directors and Advisors while becoming the trusted point of contact for clients who are building, growing, and scaling their businesses. If you're proactive, organised, and love creating clarity in the chaos, you'll thrive here.

Benefits:

• Top market salary + super + performance bonuses

• Flexibility & hybrid options to balance work and life

• A supportive, close-knit team that genuinely celebrates wins together

• Clear career growth pathway with mentoring and professional development

• Modern offices in Scoresby with on-site parking

• Fun extras including a fully stocked kitchen and regular team days

You'll be the go-to person for clients and the glue that keeps everything running smoothly. This is a genuine opportunity to join a fast-growing business advisory firm in Melbourne's South East that's redefining what it means to support ambitious business owners.

Key Responsibilities

• Manage client onboarding, service requests and correspondence

• Coordinate workflows across tax, business services and advisory projects

• Prepare proposals, scope of work, and client reports

• Liaise with clients and external stakeholders to keep projects moving

• Track deadlines, compliance requirements and deliverables

• Support Directors and Advisors with administration and organisation

• Drive adoption and refinement of the firms Refreshed Workflow system

Key Skills & Experience

• Minimum 2 years experience in professional services (accounting, financial planning or legal)

• Strong organisational and coordination skills

• Excellent communication and client service focus

• Confident using Microsoft Office, CRMs and practice management systems

• Collaborative, proactive and growth-oriented mindset

Ready to step into a role where you can grow, make an impact, and love coming to work?