Client Services Administrator - Business Advisory

William Buck; Adelaide; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Competitive pay (negotiable)

Parental leave

Group Salary Continuance Insurance

Job summary

William Buck, a leading advisory firm, is seeking a proactive Client Services Administrator to join the Business Advisory team in Adelaide. You will support clients and internal stakeholders with high-quality administration in a fast-paced professional services environment.

Responsibilities include collating financial statements and tax returns, onboarding new clients, preparing invoices, and liaising with the ATO and ASIC. Strong communication and organisational skills are essential.

Qualifications

• Diploma or Certificate IV in Business Administration or equivalent.
• Experience in financial services or professional services.
• Strong Microsoft Office skills.
• Excellent verbal and written communication; able to manage deadlines.

Responsibilities

• Collation of financial statements, tax returns and client correspondence
• Coordinate end to end new client onboarding
• Preparation of client invoices
• Liaising with the ATO and ASIC as instructed
• Facilitating the delivery of ASIC annual company statements and payment reminders
• Maintaining databases to ensure client and contact information is accurate across multiple systems such as APS, BGL CAS360, ABR and ATO
• Providing support to the wider Client Services Administration team as required
• Assisting with project work as needed
• Attending internal and external training, including mandatory compliance training

Skills

Verbal and written communication

Organisational skills

Client service

Stakeholder management

Attention to detail

Education

Diploma or Certificate IV in Business Administration or equivalent

Tools

Microsoft Office

Job description

Job Type: Permanent - Full Time

Location: Adelaide

Job Category: Accounting,Administration and Office

William Buck, more than advisors:

We understand that exceptional advice comes from passionate people who thrive in an environment where they feel empowered to shape outcomes. That's why at William Buck, we've created what we like to call the 'Just Right' model – a top tier firm that's just the right size to ensure every employee has a tangible impact. William Buck is the perfect place to start, grow or take your career to the next level. Be part of a dynamic team that prides itself on delivering advice that makes a difference.

William Buck is a leading network of Chartered Accountants and Advisors, established in 1895, with over 150 partners and 1,200 professional staff across 10 offices in Australia and New Zealand, focusing on deeply understanding clients’ needs and tailoring solutions that go beyond traditional accounting and advisory services.

If you want to join a company where friendships are forged and careers made, then come on over to a place that's delivering more than just advice.

Job Description

About the Role

We are seeking a proactive and highly organised Client Services Administrator to join our Business Advisory team in Adelaide. This is an excellent opportunity for an experienced administration professional who enjoys working in a fast-paced professional services environment and takes pride in delivering high-quality support to both clients and internal stakeholders.

In this role, your responsibilities will include:

• Collation of financial statements, tax returns and client correspondence
• Coordinate end to end new client onboarding
• Preparation of client invoices
• Liaising with the ATO and ASIC as instructed
• Facilitating the delivery of ASIC annual company statements and payment reminders
• Maintaining databases to ensure client and contact information is accurate across multiple systems such as APS, BGL CAS360, ABR and ATO
• Providing support to the wider Client Services Administration team as required
• Assisting with project work as needed
• Attending internal and external training, including mandatory compliance training

Desired Skills And Experience

What Makes You ‘Just Right’

• A Diploma or Certificate IV in Business Administration or a related field, or equivalent relevant experience
• Previous experience in a similar administrative role
• Experience within financial services or professional services
• Strong Microsoft Office skills
• Excellent verbal and written communication skills
• Strong organisational skills with the ability to manage deadlines effectively
• Excellent client service and stakeholder management skills
• A strong attention to detail and commitment to producing accurate work

What Makes Us ‘Just Right’

• Career Growth: Develop your career with access to tailored workshops, industry events and leadership training. Gain valuable experience working with established South Australian mid-market clients across diverse industries, building trusted relationships that elevate your professional journey.
• Work-Life Balance: Achieve harmony between your personal and professional life with access to flexible work arrangements.
• Financial Rewards: Your contributions are recognised with competitive pay (negotiable based on your skills and experience), performance incentives, paid parental leave, and anniversary and referral bonuses. Additional benefits include our Group Salary Continuance Insurance policy and exclusive discounts on retail, financial, and travel brands through our Rewards platform.
• Workplace Experience: Thrive in a modern, thoughtfully designed workplace that supports collaboration, relaxation, and productivity. We offer convenient end-of-trip facilities, discounted parking, and a flexible dress code to match your workday.

Diversity, equity and inclusion statement:

William Buck is committed to creating an inclusive workplace where diverse perspectives are celebrated, and everyone feels valued. Prior to the next step in the recruitment process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment process.