Administration Assistant

William Buck; City of Brisbane; Hybrid; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Flexible working

Breakfast bar

Employee assistance program

Social club

Career development

Open door policy

Job summary

William Buck is seeking a proactive Administration Assistant to support the Office and Business Advisory teams in Brisbane. You will handle high-quality administrative duties, assist with client communications, and help maintain accurate client records.

The role involves preparing documents, liaising with clients, and processing ATO lodgements. Join a collaborative, flexible environment with opportunities for growth, social events, and a culture that values teamwork and professional development.

Qualifications

• Attention to detail required in all tasks.
• Excellent written and verbal communication across clients and colleagues.
• Professional outlook and high integrity in daily work.
• Team-focused attitude with a friendly, approachable demeanor.
• Ability to manage multiple tasks with changing priorities.
• Demonstrated engagement and interaction with clients/customers.
• Proficiency with Microsoft Office and Outlook is essential.

Responsibilities

• Liaise with clients via email and phone in a professional manner.
• Prepare reports, letters of advice, minutes and routine correspondence.
• Assemble activity statements and client letters.
• File letters and documents electronically.
• Scan and print items for the team as needed.
• Maintain the firm’s APS database accuracy.
• Prepare client lodgements for processing with the ATO.
• Assist with other administrative tasks as required.
• Support colleagues across the admin team.

Skills

Attention to detail

Clear written and verbal communication

Professional demeanor

Team-oriented

Multitasking

Client interaction

Tools

Microsoft Office

Outlook

Job description

William Buck, more than advisors:

We understand that exceptional advice comes from passionate people who thrive in an environment where they feel empowered to shape outcomes. That's why at William Buck, we've created what we like to call the 'just-right' model - a top tier firm that's perfectly sized to ensure every employee has a tangible impact. William Buck is the perfect place to start, grow or take your career to the next level. Be part of a dynamic team that prides itself on delivering advice that makes a difference.

Introduction:

William Buck, more than advisors:

We understand that exceptional advice comes from passionate people who thrive in an environment where they feel empowered to shape outcomes. That's why at William Buck, we've created what we like to call the 'just-right' model - a top tier firm that's perfectly sized to ensure every employee has a tangible impact. William Buck is the perfect place to start, grow or take your career to the next level. Be part of a dynamic team that prides itself on delivering advice that makes a difference.

Description of the role:

We are seeking a proactive and detail-oriented Administration Assistant to support our Office and Business Advisory teams. In this role, you’ll provide high-quality administrative support, assist with client communications, manage compliance-related tasks, and help maintain accurate client records.

What your day might look like:

• Liaise and communicate professionally with clients via email and phone
• Word processing of reports, general letters of advice, minutes etc. including drafting of routine correspondence
• Compilation of activity statements together with letters to clients
• Electronic filing of letters and other documents and correspondence
• Scanning and printing various items for your team
• Assist with maintaining the firm’s APS database
• Preparing client lodgements for processing with the ATO
• Liaise professionally with clients and provide hospitality (if required) during office visits.
• Assisting other administrative staff where necessary
• Ad-hoc administrative requests from your team

Skills and Experiences:

What makes you ‘just right’:

• Attention to detail
• Excellent written and verbal communication skills
• Responsibility, integrity and a professional outlook
• A team-focused attitude with a confident and friendly personality
• Experience in managing a variety of tasks simultaneously despite changing priorities and requirements
• Able to demonstrate positive engagement and interaction with clients/customers
• Skills in Microsoft Office and Outlook

What makes us ‘just right’:

• Open door policy - 1 on 1 access to Partners & Managers
• You will be part of a collaborative, social and inclusive culture - we have lots of social events, firm drinks, and regular colleague networking opportunities
• We are Accountants, but we aren't boring! You will learn a lot, you will be challenged, and you will have a lot of fun
• Flexible working to help you balance work and personal responsibilities (WFH, 9-Day fortnight, flexible start and finish times)
• Career enhancement and development opportunities.
• Breakfast bar
• Employee Assistance Program
• Social Club events
• Working in a vibrant and collegiate culture where you as a person, and your contribution is valued

More about us:

William Buck is a leading network of Chartered Accountants and Advisors, established in 1895, with over 150 partners and 1,200 professional staff across 10 offices in Australia and New Zealand, focusing on deeply understanding clients’ needs and tailoring solutions that go beyond traditional accounting and advisory services.

If you want to join a company where friendships are forged and careers made, then come on over to a place that's delivering more than just advice.

Diversity, equity and inclusion statement:

William Buck is committed to creating an inclusive workplace where diverse perspectives are celebrated, and everyone feels valued.

Prior to the next step in the recruitment process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment process.