Client Manager / Senior Bookkeeper

Essential HR; City of Melbourne; Remote; AUD 90,000 - 120,000; Full time

Benefits offered by this job

100% Remote (Victoria)

Great Team Culture

Own Your Portfolio

Leadership Without the Formal Manag. (

Variety and Autonomy

Make an Impact

Job summary

Essential HR is seeking a Senior Bookkeeper / Client Manager to be the main contact for a client portfolio, delivering accurate bookkeeping, payroll and financial administration on time. You will lead by example in a remote team, mentor colleagues, review work, coordinate workloads and maintain high standards while building trusted relationships with clients across Australia.

The role suits an experienced professional with Xero and Employment Hero Payroll expertise seeking flexible, fully remote

Qualifications

• 7+ years experience in end-to-end bookkeeping and managing client portfolios
• Hands-on experience with Employment Hero Payroll including payroll processing and compliance
• Extensive Xero experience and knowledge of Australian GST, BAS, and IAS requirements
• Experience in a bookkeeping practice or similar environment
• Experience managing payroll, superannuation, and Award compliance
• Relevant qualification in Accounting/Bookkeeping or Accounts Administration, and BAS Agent credentials
• Strong attention to detail, organisational skills, and ability to manage competing deadlines
• Confidence providing direction and quality oversight without formal people management responsibilities
• Excellent communication and client-focused attitude
• Experience providing bookkeeping and payroll services to childcare sector clients is highly regarded

Responsibilities

• Be the key contact for your clients, delivering accurate bookkeeping and payroll services on time
• Coordinate workloads and review team output to maintain high standards
• Mentor colleagues and contribute to a positive, collaborative remote team environment
• Lead by example and provide constructive feedback without formal people management
• Build trusted client relationships and ensure delivery of financial administration |pretty similar|

Skills

Bookkeeping

Client relationship management

Payroll processing

Australian GST/BAS/IAS knowledge

Attention to detail

Communication skills

Leadership without formal management

Problem solving

Education

Accounting / Bookkeeping qualification

BAS Agent credentials

Tools

Xero

Employment Hero Payroll

Job description

Experienced Bookkeeper with strong Xero and Employment Hero Payroll skills? Manage your own client portfolio in a friendly, fully remote team!

13th October, 2026

Are you an experienced Bookkeeper who loves building client relationships, takes pride in delivering exceptional service and enjoys supporting and mentoring others?

About the role

As a Senior Bookkeeper / Client Manager, you'll be the key point of contact for your clients, building trusted relationships and ensuring their bookkeeping, payroll and financial administration needs are delivered accurately and on time. You'll also play an important role in providing day-to-day operational leadership, working closely with the team to coordinate workloads, review work, share knowledge and maintain high standards. While this isn't a traditional people management role, you'll have the opportunity to lead by example, mentor others, and contribute to a positive, supportive team environment

About you

This is a great opportunity to combine your hands‑on bookkeeping expertise with client relationship management and problem-solving, while enjoying the flexibility of working remotely. You will have strong technical expertise, particularly in Xero and Employment Hero Payroll, along with a positive attitude, collaborative approach, and genuine passion for client service.

To be successful, you’ll bring:

• Solid experience (7+ years) in end-to-end bookkeeping and managing client portfolios to a consistently high standard.
• Hands‑on experience with Employment Hero Payroll is strongly preferred, including payroll processing and compliance.
• Extensive Xero experience and strong knowledge of Australian GST, BAS, and IAS requirements.
• Hands on experience in a bookkeeping practice or similar environment
• Experience managing payroll, superannuation, and Award compliance.
• A relevant qualification in Accounting, Bookkeeping or Accounts Administration, and/or BAS Agent credentials.
• Strong attention to detail, organisational skills, and the ability to manage competing deadlines.
• Confidence providing direction, constructive feedback, and quality oversight without formal people management responsibilities.
• Excellent communication skills and a friendly, approachable, and client-focused attitude.
• A proactive, solutions‑focused mindset and willingness to take ownership.
• Experience providing bookkeeping and payroll services to clients in the childcare sector, including an understanding of industry‑specific payroll and Award requirements is highly regarded.

13th October, 2026

Are you an experienced Bookkeeper who loves building client relationships, takes pride in delivering exceptional service and enjoys supporting and mentoring others?

About the role

As a Senior Bookkeeper / Client Manager, you'll be the key point of contact for your clients, building trusted relationships and ensuring their bookkeeping, payroll and financial administration needs are delivered accurately and on time. You'll also play an important role in providing day-to-day operational leadership, working closely with the team to coordinate workloads, review work, share knowledge and maintain high standards. While this isn't a traditional people management role, you'll have the opportunity to lead by example, mentor others, and contribute to a positive, supportive team environment

About you

This is a great opportunity to combine your hands‑on bookkeeping expertise with client relationship management and problem-solving, while enjoying the flexibility of working remotely. You will have strong technical expertise, particularly in Xero and Employment Hero Payroll, along with a positive attitude, collaborative approach, and genuine passion for client service.

To be successful, you’ll bring:

• Solid experience (7+ years) in end-to-end bookkeeping and managing client portfolios to a consistently high standard.
• Hands‑on experience with Employment Hero Payroll is strongly preferred, including payroll processing and compliance.
• Extensive Xero experience and strong knowledge of Australian GST, BAS, and IAS requirements.
• Hands on experience in a bookkeeping practice or similar environment
• Experience managing payroll, superannuation, and Award compliance.
• A relevant qualification in Accounting, Bookkeeping or Accounts Administration, and/or BAS Agent credentials.
• Strong attention to detail, organisational skills, and the ability to manage competing deadlines.
• Confidence providing direction, constructive feedback, and quality oversight without formal people management responsibilities.
• Excellent communication skills and a friendly, approachable, and client-focused attitude.
• A proactive, solutions‑focused mindset and willingness to take ownership.
• Experience providing bookkeeping and payroll services to clients in the childcare sector, including an understanding of industry‑specific payroll and Award requirements is highly regarded.

Why Join Us?

• 100% Remote: Enjoy the flexibility of working from home (Victoria)
• Great Team Culture: Join a friendly, down‑to‑earth, and supportive team that genuinely values collaboration.
• Own Your Portfolio: Build meaningful client relationships and take responsibility for delivering quality outcomes.
• Leadership Without the Formal Management: Share your expertise, mentor colleagues, and help drive team performance without direct line management responsibilities.
• Variety and Autonomy: Work across a diverse client portfolio, with opportunities to use your technical expertise and problem‑solving skills.
• Make an Impact: Contribute ideas, improve processes, and help deliver exceptional outcomes for clients and colleagues.

If you're an experienced bookkeeper who enjoys working with people, thrives in a collaborative environment and has strong Xero and Employment Hero Payroll experience, we'd love to hear from you! with your resume outlining your relevant experience and why this opportunity is the right fit for you.

Applicants are required to currently be in Australia with full permanent working rights to be considered.