Client Experience & Program Coordination (Flexible Remote Role)

Louise Mueller - Brightside Collective; Melbourne; Remote; AUD 55,000 - 75,000; Full time

Job summary

Louise Mueller - Brightside Collective is seeking a flexible, remote-based coordinator who thrives in a structured environment. You’ll work autonomously within established systems, supported by onboarding, guided processes, and ongoing development.

This role suits self-motivated individuals with administrative, customer-facing, or coordination experience who value flexibility, clear direction, and opportunities for growth in a self-improvement and development focused field.

Qualifications

• Experience in administrative or coordination roles.
• Comfort with online tools and platforms.
• Ability to follow established systems and processes.

Responsibilities

• Support communication and coordination within a structured online program.
• Follow guided systems and step-by-step processes.
• Manage communication and follow-up activities.
• Use simple digital tools to stay organised.
• Participate in ongoing training and development.

Skills

Coordination

Organisational skills

Communication

Job description

This flexible, remote-based role is suited to individuals who value organisation, communication, and the ability to work autonomously within a structured environment.

You may already have valuable professional and life experience behind you - and still be looking for a role that offers greater flexibility, meaningful involvement, and alignment with your current lifestyle and priorities.

This role is best suited to individuals who bring previous professional, administrative, customer-facing, or coordination experience and who are confident managing responsibilities within established systems and processes.

The role operates within an established framework supported by onboarding, guided systems, and ongoing professional development.

What You'll Be Doing

• Supporting communication and coordination activities within a structured online program environment
• Following guided systems and step-by-step processes
• Managing communication and follow-up activities
• Using simple digital tools to stay organised and consistent
• Participating in ongoing professional development and training

Who This Role Suits

• You value flexibility while also appreciating structure and clear direction
• You are self-motivated and comfortable working independently
• You are organised and able to manage your own schedule effectively
• You are comfortable using online communication tools in a professional environment
• You are open to ongoing learning and professional growth
• You bring previous work or life experience that supports confident communication and organisation

Additional Information

• Remote-based role (Australia or New Zealand preferred)
• Flexible scheduling within a structured framework
• Results-oriented compensation structure
• Ongoing onboarding, training, and professional support

Important to Note

• This role operates within a flexible, autonomous working structure
• This role is suited to individuals who are looking to begin a new career in the self improvement and development industry.
• The position follows established systems, processes, and support frameworks
• This role is better suited to individuals with previous professional or business experience

Next Step

If this style of flexible, structured role aligns with what you're looking for, we welcome your application to learn more.