Client Experience Coordinator (12-Month Contract)

rsmaus; Shire Of Katanning; On-site; AUD 45,000 - 65,000; Full time

Job summary

RSM Australia is hiring a Client Services Administrator in its Business Advisory division on a 12-month full-time contract. You will be the central contact for clients, handling communications, coordinating administration, maintaining client records, and supporting accounting and advisory services delivery.

The role requires highly organised, proactive, client-focused individuals with excellent communication and relationship-building skills, able to work with advisors to ensure timely, accurate

Qualifications

• Experience in administration, client service or professional services.
• Strong verbal and written communication skills.
• Excellent organisational and time management abilities.

Responsibilities

• Provide reception and office support as needed.
• Manage client enquiries via phone, email and in person.
• Prepare client correspondence, engagement documents and service agreements.
• Coordinate document requests, signatures, lodgements, invoices and deadlines.
• Assist onboarding and offboarding of clients.

Skills

Reception support

Client communication

Relationship management

Organisational skills

Time management

Attention to detail

MS Office

Independent & team work

Education

Year 12

Certificate IV in Business Administration

Accounting/business studies

Tools

CRM systems

Practice management

Job description

RSM Australia is hiring a Client Services Administrator in its Business Advisory division on a 12-month full-time contract. You will be the central contact for clients, handling communications, coordinating administration, maintaining client records, and supporting accounting and advisory services delivery.

The role requires highly organised, proactive, client-focused individuals with excellent communication and relationship-building skills, able to work with advisors to ensure timely, accurate