Client Delivery Coordinator

FUJIFILM Business Innovation Australia; City of Brisbane; On-site; AUD 74,745 - 82,937; Full time

Benefits offered by this job

In-house training and development

Generous Educational Assistance policy

Diverse Career Development opportunities

Employee Discounts through Gold Pass rewards platform

Income Protection and Life Insurance

Salary Packaging & Novated Leasing available

Job summary

FUJIFILM Business Innovation Australia is seeking a Client Delivery Coordinator in Brisbane. This permanent full-time role involves managing client contracts, ensuring operational performance, and fostering strong client relationships. The ideal candidate will possess strong analytical skills and proficiency in Microsoft Office, with opportunities for ongoing professional development.

Qualifications

• Ability to build strong internal and external networks.
• Ownership and accountability of end-to-end customer interactions.
• Ability to perform face-to-face customer presentations.

Responsibilities

• Manage existing client contracts and relationships.
• Ensure KPI/SLA’s are managed and reported.
• Conduct root cause analysis of complaints.

Skills

Intermediate Microsoft Office skills

Analytical and diagnostic skills

Communication skills

Job description

Join to apply for the Client Delivery Coordinator role at FUJIFILM Business Innovation Australia

5 days ago Be among the first 25 applicants

Join to apply for the Client Delivery Coordinator role at FUJIFILM Business Innovation Australia

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from FUJIFILM Business Innovation Australia

Talent Acquisition Manager at FUJIFILM Business Innovation l Korn Ferry

• Exciting opportunity to work for a global organisation
• Ongoing professional development and learning opportunities
• Permanent full time role

• Exciting opportunity to work for a global organisation
• Ongoing professional development and learning opportunities
• Permanent full time role

OUR STORY

FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We arededicated to achieving a sustainable society and ensuring a better world for future generations. Employees are ambassadors for living and breathing our Shared Values.

THE OPPORTUNITY

We have an exciting permanent full-time opportunity for aClient Delivery Coordinatorto join our team in Brisbane, QLD. Reporting to the Account Delivery Manager, your main responsibility will be to manage our existing client contract while growing relationships and exceeding clients expectations and increase satisfaction result.

This is a 100% onsite role with 4 days at our customer site in Brisbane CBD and 1 day at our Fujifilm office in Bowen Hills.

Key Responsibilities:

• Operational performance by ensuring KPI/SLA’s are managed, analysed and reviewed in all client sites
• Manage client contract including asset register, operational documents, continuous improvements ideas and customer reviews Position Description
• Deliver account strategy in alignment with the Service Delivery Model and report to the company/Client(s) management monthly
• Effective use of systems, processes and procedure through:
• Root cause analysis of complaints with a view to reducing trends
• Management of customer feedback in a timely manner, following escalation processes where appropriate
• Apply key business metrics to identify Profit and Loss through understanding the commercial and financial risks within the contract.
• Utilise Managed Print Services reporting, review resourcing and schedules on a quarterly basis whilst maintaining KPIs
• Manage P&L to achieve operational target in revenue, cost and Gross profit

Skills & Qualifications

• Intermediate Microsoft Office skills
• Ability to build strong internal and external networks and engage with cross functional stakeholders
• Ownership and accountability of end-to-end customer interactions
• Ability to perform a face-to-face customer presentation
• Ability to demonstrate strong analytical and diagnostic skills
• Communicate clearly and confidently with internal and external stakeholders

BENEFITS:

• In house training and development and Generous Educational Assistance policy.
• Diverse Career Development opportunities.
• Employee Discounts through our “Gold Pass” rewards platform.
• Income Protection and Life Insurance.
• Salary Packaging & Novated Leasing available.

OUR COMMITMENT

Diversity & Inclusion

Respecting diversity is the foundation of everything that we do at FBAU.

This allows us to Instil Trust and Collaborate through honest and fair Communication and helps cultivate an environment of Growth and Innovation.

We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQ+ people, and people living with disabilities.

Vaccination Policy

The (FBAU) COVID-19 Vaccination Policy requires employees to be fully vaccinated against COVID-19. Appropriate evidence that you are fully vaccinated against COVID-19 must be provided upon commencement with FBAU

If this sounds like the role for you, please click the below “Apply Now” button and kickstart your application.

For further info you can also contactour Talent Acquisition [e-mail]

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at FUJIFILM Business Innovation Australia by 2x

Get notified about new Delivery Coordinator jobs in Brisbane, Queensland, Australia.

Brisbane, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 1 week ago

Service Delivery Coordinator - 12 Months Fixed-Term

Brisbane, Queensland, Australia 1 week ago

South Brisbane, Queensland, Australia 1 week ago

Trainee Administration Officer -(AIRS) Murarrie

Murarrie, Queensland, Australia 8 hours ago

Brisbane, Queensland, Australia 5 days ago

Virginia, Queensland, Australia 23 hours ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia $74,745.00-$82,937.00 1 week ago

Brisbane, Queensland, Australia 2 days ago

Order Planning Specialist- Volvo and Mack

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 6 days ago

Brisbane, Queensland, Australia $74,745.00-$82,937.00 1 day ago

Brisbane, Queensland, Australia 2 days ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 1 week ago

Delivery Professional - 10 Pallet Pantech

Brisbane City, Queensland, Australia 1 day ago

South Brisbane, Queensland, Australia 1 day ago

Service Administrator - Warranty and Costing

Brisbane, Queensland, Australia 1 day ago

Port Of Brisbane, Queensland, Australia 3 hours ago

Brisbane, Queensland, Australia 1 day ago

South Brisbane, Queensland, Australia 20 hours ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 1 day ago

Eight Mile Plains, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 1 week ago

Murarrie, Queensland, Australia 1 week ago

Mango Hill, Queensland, Australia 1 year ago

Brisbane, Queensland, Australia 2 days ago

Delivery Professional - 10 Pallet Pantech

Brisbane City, Queensland, Australia 4 weeks ago

Brisbane, Queensland, Australia 2 weeks ago

Capalaba, Queensland, Australia 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.