Client Coordinator

Brightwater Care; City Of Stirling; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to $18,550 p.a.

Flexible work arrangements

BrightwaterPlus discounts

MyFitnessPassport access

Job summary

Brightwater is seeking a Client Coordinator to join the At Home Transitional Care Team. This full-time role covers the Central and Eastern Metropolitan area, with a flexible arrangement allowing work from home around appointments and assessments.

Ideal candidates will have health, aged care or community service experience and strong communication skills. The position suits Enrolled or Registered Nurses or Social Workers seeking a new direction where clinical skills are valued and applied in a

Qualifications

• Experience in health, aged or community services with understanding of CHSP and Aged Care Quality Standards.
• Excellent written, verbal and interpersonal communication; ability to engage diverse people.
• Outstanding customer service with person-centred approach.
• Ability to organise, prioritise tasks and meet deadlines under pressure.
• Knowledge of safety, health legislation and aged care standards (desirable).
• Experience with case management software and client management systems (desirable).
• Clinical health experience (desirable).
• WA driver’s license is required.

Responsibilities

• Provide short-term, goal-oriented transitional care within Brightwater At Home program.
• Coordinate client caseload and assessments across Central and Eastern Metropolitan areas.
• Support flexible work arrangements, including work-from-home around appointments and assessments.

Skills

Health/aged care experience

Communication skills

Customer service

Time management

Regulatory knowledge

Case management software

Clinical health experience

Driver's licence

Tools

Client management software

Job description

Client Coordinator

About Brightwater

Since 1901, Brightwater has supported people of all ages to live better. Care is at our core. We stand beside clients through change, bringing experience and understanding to the complexities of ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

The Opportunity

An exciting opportunity is available for a Client Coordinator to join our Brightwater At Home Transitional Care Team, which provides short-term, goal-oriented care for 12 weeks that seeks to optimise the functioning and independence of older people after a hospital stay.

This is a full-time, Monday to Friday position, working in the community across the Central and Eastern Metropolitan area and will suit candidates who live within this area.

This role is ideal for someone with experience in health, aged care, or community services who wants to make a real difference in people’s lives and enjoys a fast paced and changing client caseload. It may also appeal to Enrolled or Registered Nurse or Social Worker who are seeking a new direction where their clinical skills are valued and applied in a different way.

The role offers flexible working arrangements, with the option to work from home around your appointments and assessments.

Why Join Brightwater

• Lead purpose-driven services that increase independence, choice and quality of life.
• Inspire passionate teams united by dignity, respect and contemporary care.
• Shape enterprise strategy, innovation, growth and operational excellence.
• Build capability, lift performance and leave a meaningful legacy.
• Salary packaging up to $18,550 annually to reduce tax and boost take-home pay.
• Flexible work arrangements supporting work–life balance.
• BrightwaterPlus discounts at 370+ retailers, including health insurers.
• MyFitnessPassport access to gyms, studios and pools.
• 24/7 medical and mental health support for you and your family.
• Employee referral scheme, paid parental leave and return-to-work bonus.

What you’ll bring

• Significant experience in a health, aged or community service environment with an understanding of Support at Home, CHSP guidelines and Aged Care Quality Standards
• Excellent written, verbal and interpersonal communication skills with the ability to inclusively communicate with a diverse range of people, building and developing purposeful relationships and collaborative teamwork.
• Excellent customer service focus and strong person-centred skills with the ability to effective engage clients requiring services.
• Demonstrated ability to organise and prioritise tasks, work effectively under pressure, problem solve and meet deadlines.
• Working knowledge of occupational safety and health legislation; Aged Care Act (1997); Aged Care Quality Standards (desirable).
• Experience using client management software systems and experience with case management (desirable).
• Clinical/Health Experience i.e Social work/Nursing (desirable).
• A satisfactory National Police Clearance issued within the past 12 months.
• A current valid WA driver’s licence.

If you are a suitably qualified healthcare practitioner looking to utilise your skills in a dynamic and flexible role that you can truly make your own, bring your vision and energy to Brightwater—and shape what is possible in disability services.

Brightwater promotes an Inclusive culture that values diversity, innovation and growth.

Brightwater. Thrive, Connect & Belong