Client Advisor | Full Time | Pitt Street, Flagship

Tiffany & Co; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Salary plus commission

Employee discounts

Milestone gifts

Job summary

Tiffany & Co. is seeking an experienced Client Advisor for our Pitt Street Flagship on Pitt Street, Sydney. This role blends luxury retail with high-level client service, creating memorable moments for clients. You will drive sales, build relationships, and embody Tiffany’s signature service in a bustling flagship.

Flexibility to work across weekdays, weekends and late-night trade is expected, with opportunities for career growth within the brand and the largest luxury group, LVMH.

Qualifications

• Experience in luxury retail or premium client-centric environments.
• Proven track record of achieving sales results and KPIs.
• Strong ability to build and develop client relationships.
• Entrepreneurial mindset and willingness to go above and beyond for clients.
• Excellent communication and interpersonal skills.
• Confidence, initiative and creative thinking.

Responsibilities

• Deliver an exceptional and personalised Tiffany experience to every client.
• Build and develop meaningful, long-term client relationships.
• Drive sales performance and consistently work towards and exceed store targets.
• Create memorable client experiences through Tiffany's selling ceremony and service standards.
• Proactively engage with clients and identify opportunities to grow your client portfolio.
• Represent the Tiffany brand with confidence, passion and professionalism.
• Thrive in a fast-paced, high-performing flagship environment.

Skills

Luxury retail experience

Sales targets

Client relationships

Entrepreneurial mindset

Communication skills

Initiative

Flexibility

Job description

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.

We are now looking for an experienced Client Advisor to join our iconic Sydney Flagship Store on Pitt Street, on a full-time basis.

This is more than a retail role. It is an opportunity to represent one of the world's most recognised luxury brands at the heart of Sydney.

Your role in the Tiffany Legacy

For many of our clients, visiting Tiffany is a moment they will remember. It may be a first purchase, a milestone celebration, a treasured gift or a piece they have dreamed about for years.

As a Client Advisor at our iconic Pitt Street Flagship , you will play a key role in bringing these moments to life.

You will be a true Tiffany ambassador, creating highly personalised experiences and building meaningful, long-term relationships with our clients. With your own unique Tiffany touch, you will combine exceptional service, product expertise and an entrepreneurial mindset to create experiences that go beyond expectations.

In your role you will:

• Deliver an exceptional and personalised Tiffany experience to every client
• Build and develop meaningful, long-term client relationships
• Drive sales performance and consistently work towards and exceed individual and store targets
• Create memorable client experiences through Tiffany's selling ceremony and service standards
• Proactively engage with clients and identify opportunities to develop your client portfolio
• Represent the Tiffany brand with confidence, passion and professionalism

• Thrive in a fast-paced, high-performing flagship environment

Perfect Fit?

We are looking for someone who is passionate about luxury, people and delivering an exceptional client experience.

You will bring:

• Previous experience in luxury retail, premium retail or another client-centric environment
• A proven track record of achieving sales results and working towards KPIs
• A strong passion for building and developing client relationships
• An entrepreneurial mindset and a genuine desire to go above and beyond for clients
• Excellent communication and interpersonal skills
• Confidence, initiative and the ability to think creatively
• A passion for Tiffany & Co. and the world of luxury

• Flexibility to work across weekdays, weekends, late-night trade and public holidays

Why Tiffany?

• Be part of our iconic Pitt Street Flagship Store
• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skilling opportunities

• Great mentoring from highly experienced management team

Fit the Box?... A Blue Box with a White Ribbon.