Cleaning Team Lead: Standards, Safety & Training

Millennium; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Millennium Services Group is seeking an experienced Cleaning Supervisor to lead a field cleaning team, ensuring high standards of cleanliness, safety and service delivery across client sites in Australia. You will coordinate daily operations, support team members and maintain client standards with strong attention to detail.

The role involves hands-on duties when required, roster management, and guiding safety practices while upholding KPIs and SLAs.

Qualifications

• Experience as cleaning supervisor or team leader.
• Strong commercial cleaning knowledge and methods.
• Experience training and supporting a team.
• Excellent communication and interpersonal skills.
• Strong organisation and time management.
• Ability to prioritize tasks under pressure.
• Customer-focused with client relationship experience.
• Knowledge of cleaning chemicals, equipment and industry standards.
• Understanding of workplace health and safety requirements.
• Roster management, stock control and toolbox talks.

Responsibilities

• Supervise, support and motivate a team of cleaners.
• Coordinate daily cleaning operations and ensure tasks are completed on time.
• Allocate duties, manage priorities and conduct regular quality checks.
• Monitor cleaning standards and ensure client requirements, KPIs and SLAs are achieved.
• Provide training, coaching and guidance to team members.
• Complete hands-on cleaning duties when required.
• Manage rosters and assist with shift coverage as needed.
• Maintain cleaning equipment and ensure tools are safe and operational.
• Monitor stock levels and coordinate ordering of cleaning supplies.
• Respond professionally to client requests, feedback and concerns.
• Ensure compliance with workplace health and safety requirements.
• Conduct toolbox talks (TBTs) and support ongoing safety practices.
• Assist with recruitment, onboarding and training of new team members.
• Take appropriate action when managing incidents, hazards or workplace issues.

Skills

Team leadership

Communication skills

Organisational skills

Safety awareness

Customer focus

Job description

Millennium Services Group is seeking an experienced Cleaning Supervisor to lead a field cleaning team, ensuring high standards of cleanliness, safety and service delivery across client sites in Australia. You will coordinate daily operations, support team members and maintain client standards with strong attention to detail.

The role involves hands-on duties when required, roster management, and guiding safety practices while upholding KPIs and SLAs.