Cleaning Supervisor

Millennium Services Group Limited; Gosford; On-site; AUD 34,000 - 44,000; Full time

Job summary

Millennium Services Group Limited is seeking an experienced Cleaning Supervisor to lead a cleaning team at our client site in Erina, NSW. You will coordinate daily cleaning operations, supervise staff, and uphold high standards of cleanliness, safety, and service delivery.

This role offers hands-on leadership, opportunities to develop team skills, and a pathway to career progression within our facilities management services across Australia and New Zealand.

Qualifications

• Minimum 2 years’ experience in a similar role with supervision.
• Strong commercial cleaning experience.
• Experience leading, training and supporting a team.
• Excellent communication and interpersonal skills.
• Knowledge of workplace health and safety requirements.
• Experience with rostering, stock control and toolbox talks.
• Basic computer and mobile app skills.

Responsibilities

• Supervise, support and motivate a team of cleaners.
• Coordinate daily cleaning operations and ensure tasks are completed on time.
• Allocate duties, manage priorities and conduct regular quality checks.
• Monitor cleaning standards and ensure client requirements, KPIs and SLAs are achieved.
• Provide training, coaching and guidance to team members.
• Complete hands-on cleaning duties when required.
• Manage rosters and assist with shift coverage as needed.
• Maintain cleaning equipment and ensure all tools are safe and operational.

Skills

Team leadership

Time management

Communication

Customer focus

Organisational skills

Job description

About Us

Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.

We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.

We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, which enables us to make places and spaces better for people every day. To find out more about our organisation visit www.millenniumsg.com.

The Role

Millennium is seeking an experienced and hands‑on Cleaning Supervisor to lead our cleaning team and ensure high standards of cleanliness, safety and service delivery across our client site at Erina, NSW.

This is a great opportunity for someone who enjoys being involved in daily operations, supporting a team, and making a positive impact through strong leadership and attention to detail.

You will play a key role in coordinating cleaning activities, supporting team members, maintaining client standards, and ensuring all tasks are completed to a high standard.

Key Responsibilities

• Supervise, support and motivate a team of cleaners
• Coordinate daily cleaning operations and ensure tasks are completed on time
• Allocate duties, manage priorities and conduct regular quality checks
• Monitor cleaning standards and ensure client requirements, KPIs and SLAs are achieved
• Provide training, coaching and guidance to team members
• Complete hands‑on cleaning duties when required
• Manage rosters and assist with shift coverage as needed
• Maintain cleaning equipment and ensure all tools are safe and operational
• Monitor stock levels and coordinate ordering of cleaning supplies
• Respond professionally to client requests, feedback and concerns
• Ensure compliance with workplace health and safety requirements
• Conduct toolbox talks (TBTs) and support ongoing safety practices
• Assist with recruitment, onboarding and training of new team members
• Take appropriate action when managing incidents, hazards or workplace issues

About You

To be successful in this role, you will have:

• Minimum 2 years’ experience in a similar role. Previous experience supervising, rostering or leading a cleaning team.
• Strong commercial cleaning experience
• Experience leading, training and supporting a team
• Excellent communication and interpersonal skills
• Strong organisation and time management skills
• The ability to prioritise tasks and work effectively under pressure
• A customer-focused approach with experience managing client relationships
• Knowledge of cleaning methods, chemicals, equipment and industry standards
• Understanding of workplace health and safety requirements
• Experience with roster management, stock control and toolbox talks
• Basic computer and mobile application skills
• The ability to work independently and maintain confidentiality

If you are a motivated cleaning professional who enjoys leading a team and delivering high-quality results, we would love to hear from you.

You must have valid work rights in Australia.

Why Join Us?

This is a fantastic opportunity for the right candidate. By joining Millennium Services Group, you’ll become part of a dedicated team that services a wide range of clients across Australia and New Zealand—giving you the chance to build your skills and grow your career with us!

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.