Cleaning Operations Supervisor - QLD South

City FM Australia; Coffs Harbour City Council, Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading facilities management company in Queensland is seeking a Cleaning Operations Supervisor to manage cleaning services for multiple sites. The role offers a competitive remuneration package and opportunities for career growth. Candidates should have supervisory experience, strong customer service skills, and proficiency in operational management. This is a full-time position in a dynamic environment focused on safety and compliance.

Benefits

Highly competitive remuneration package

Career growth opportunities

Fully maintained Work Vehicle

Qualifications

• Minimum of 3 years’ supervising experience with multiple site management.
• Proven high level of customer service and management skills.
• Demonstrated problem-solving, strong analytical and project management skills.

Responsibilities

• Effectively manage and lead your team to deliver cleaning services.
• Monitor cleaning standards and achieve contractual service level KPI’s.
• Train and onboard new team members.

Skills

Supervising experience

Customer service skills

Analytical skills

Problem-solving skills

Organizational skills

Tools

Ms Excel

Cleaning management software

Job description

Cleaning Operations Supervisor - QLD South

Queensland, Australia

Why City?

City FM Australia is a Global leader in Facilities Management, Engineering, Construction and Energy solutions. We are committed to supporting our team and ensuring safe & reliable services to our partner –Bunnings Warehouse.

This role is based in Queensland, offering a unique opportunity to work across vibrant locations including Coffs Harbour, the southern suburbs of Brisbane, and the Gold Coast. These areas combine dynamic commercial activity with a relaxed coastal lifestyle, making them ideal for professionals seeking both career development and work-life balance.

This is a 9-month full-time contract, providing hands-on experience in a fast-paced and supportive team environment.

What we offer our team:

• Highly competitive remuneration package.
• Prioritise and plan your day.
• Career growth opportunities, with an extensive learning and development program
• Stable and secure job opportunity
• An opportunity to work alongside our highly skilled and renowned facilities management teams.
• Fully maintained Work Vehicle with fuel card and all tools of trade supplied

In this role, you will effectively manage and lead your team to successfully deliver cleaning services for multiple Bunnings Warehouse sites.

Your role will manage cleaning standards via Audit results, achieving contractual service level KPI’s, meeting budgets and ensuring adherence to all OH&S compliance requirements.

Your key responsibilities will include:

• Training and onboarding of new team members in day-to-day operations and OH&S.
• Liaising and communicating with Bunnings Store Managers and key stakeholders.
• Escalating issues and concerns to the Cleaning State Manager to maintain safety and avoid downtime.
• Monitoring uniform, chemical and equipment inventory.
• Knowledge of cleaning contract management and rostering

To be considered for this role:

• Minimum of 3 years’ supervising experience with multiple site management.
• Competent with Ms Excel and technology
• Proven high level of customer service and management skills
• Demonstrated problem solving, strong analytical and project management skills
• Proven organisational skills and ability to manage multiple tasks and staff rosters.

If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.

City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.