Cleaning and Housekeeping Supervisor

ISS Facility Services Australia and New Zealand; Perth; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Career development

Inclusive culture

Employee benefits

Wellbeing programs

Defence environment exposure

Job summary

ISS is seeking a Cleaning & Housekeeping Supervisor to lead our team at Irwin Barracks in Karrakatta, Perth WA. You will oversee cleaning services across accommodation, facilities and operational areas while ensuring safety, compliance and contractual standards.

You will mentor staff, drive service excellence and uphold high cleaning standards in a secure Defence environment. Australian Defence credentials and a current driver’s licence are required.

Qualifications

• Minimum 2 years' experience in a cleaning supervisory role.
• Current National Police Check
• Defence Baseline Security Clearance
• Current Driver's Licence
• Experience with Defence, government or secure-site environments

Responsibilities

• Lead, supervise and support cleaning and housekeeping teams across the site.
• Ensure cleaning services meet required standards and safety compliance.
• Coordinate daily operations and staffing across multiple facilities or areas.
• Conduct inspections and quality audits to maintain high standards.
• Maintain records and reporting as required.

Skills

Leadership

People management

Customer service

Problem solving

Microsoft Word

Excel

Outlook

PowerPoint

Safety compliance

Defence Baseline Security Clearance

Tools

UKG Pro

Job description

Full Time | Defence Environment | Leadership Opportunity

Lead the Cleaning and Housekeeping Team That Supports Australia's Defence Personnel

At ISS, we connect people and places to make the world work better. As a global workplace experience and facility management company, we are proud to deliver essential services that support the health, wellbeing and operational readiness of Defence personnel across Australia.

We are seeking an experienced Cleaning & Housekeeping Supervisor to lead our cleaning services team at Irwin Barracks in Karrakatta, Perth WA. This is an exciting opportunity for a hands‑on leader who is passionate about service excellence, team leadership and maintaining high standards in a unique Defence environment.

The Opportunity

Reporting to the Living and Work Services Manager, you will oversee the delivery of cleaning and housekeeping services across accommodation, shared facilities and operational areas, ensuring all services are delivered safely, efficiently and to contractual standards.

You will play a key role in supporting and developing your team while maintaining a strong focus on customer satisfaction, compliance and continuous improvement.

Key Responsibilities

• Lead, supervise and support cleaning and housekeeping teams across the site
• Ensure scheduled, responsive and clinical cleaning services are delivered to required standards
• Coordinate daily operations and staffing requirements
• Manage periodic cleaning activities including carpet cleaning, pressure washing, strip and seal programs
• Conduct inspections and quality audits to maintain high cleaning standards
• Respond promptly to customer requests, enquiries and service issues
• Ensure cleaning equipment, consumables and supplies are maintained and available
• Support workplace safety initiatives and ensure compliance with ISS and Defence procedures
• Assist with training, coaching and onboarding of team members
• Maintain accurate records and reporting requirements

What We're Looking For

• Minimum 2 years' experience in a cleaning supervisory role
• Current National Police Check
• Strong leadership and people management skills
• Experience coordinating teams across multiple facilities or work areas
• Excellent customer service and problem‑solving abilities
• Good computer skills, including Microsoft Word, Excel, Outlook and PowerPoint
• Knowledge of safe chemical handling and cleaning procedures
• Ability to obtain and maintain a Defence Baseline Security Clearance
• Previous Defence, government or secure‑site experience
• Current Driver's Licence
• Experience with UKG Pro workforce management systems
• Experience with specialised cleaning equipment and processes

Why Join ISS?

• Work in a secure and rewarding Defence environment
• Highly Competitive salary package
• Career development and progression opportunities within a global organisation
• Supportive leadership and collaborative team culture
• Access to employee benefits and wellbeing programs
• Be part of a company committed to inclusion, diversity and safety

Eligibility Requirements

Due to Defence security requirements, applicants must be Australian Citizens and be eligible to obtain and maintain a Defence Baseline Security Clearance.

ISS is an equal opportunity employer. We value diversity and encourage applications from people of all backgrounds and experiences.