Claims Specialist Cyber & Tech

Chubb; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working

Education assistance

Health insurance

Stock purchase plan

Dress-down Fridays

Job summary

Chubb in Sydney is seeking a claims professional to provide critical technical and service support to the Financial Lines Claims team, handling high-profile, technical and complex claims from report to disposition.

You will investigate claims, assess coverage, set reserves, and maintain clear file documentation, while managing litigation, vendors, brokers, insureds, and internal teams to deliver market-leading service. Strong regulatory awareness and communication skills are essential.

Qualifications

• Experience handling high-profile, technical and complex Financial Lines claims.
• Strong ability to analyse coverage, liability, and loss.
• Excellent communication and stakeholder management skills.
• Understanding of regulatory and privacy requirements with disciplined file management.

Responsibilities

• Handle high-profile, technical Financial Lines claims from first report to disposition.
• Investigate claims, assess coverage, set reserves, maintain file documentation.
• Manage litigation, external vendors, brokers, insureds, counsel, and internal teams.
• Support claims outcomes by applying sound judgment and service standards.

Skills

Complex claims handling

Stakeholder management

Regulatory compliance

Technical judgment

Job description

Job Description

The role provides critical technical and service support to the Financial Lines Claims team principally handling high profile, technical and complex claims. The role will also assist in ensuring compliance with best practice guidelines, technical excellence in the management of the portfolio, guidance for team members and additionally will be a key element in our ability to deliver market leading claims service.

What You Will Do

• Handle high-profile, technical and complex Financial Lines claims from first report through to final disposition.


• Investigate claims, assess coverage, set accurate reserves, and maintain clear, timely file documentation.


• Manage litigation activity, external vendors, and key stakeholders including brokers, insureds, counsel, and internal teams.


• Support strong claims outcomes by applying sound judgment, compliance requirements, and market-leading service standards.

Qualifications

What you will bring

• Experience in complex claims handling, ideally within Financial Lines, Cyber, Tech E&O, or Life Sciences.


• Solid technical judgement with the ability to analyse coverage, liability, loss, and claim strategy.


• Excellent communication and stakeholder management skills across internal and external parties.


• An understanding of relevant regulatory and privacy requirements, with a disciplined approach to file management and service delivery.

Why Chubb?

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.