Claims Examiner - Liability & Financial Lines

Chubb Ltd.; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

Chubb Ltd. in Sydney seeks a claims specialist to manage a portfolio of liability and financial lines claims, performing investigations, reserving and adjustment. You will ensure quality work product and timely processing while adhering to Chubb Best Practice Guidelines.

The role requires in-depth claim handling, effective communication with multiple stakeholders, and proactive diary management to drive timely dispositions and settlements.

Responsibilities

• Manage a portfolio of liability and financial lines claims in accordance with Chubb Best Practice Guidelines.
• Analyse first report to determine nature of loss, coverage provided and scope of injury/damage.
• Conduct investigations of all aspects of reported claims including potential fraud. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness.
• Establish accurate and timely reserves.
• Provide exceptional service standards in line with Chubb Best Practice Guidelines
• Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the claim.
• Promptly and properly document all developments on claim file.
• Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits.
• Effectively negotiate compromise settlements where appropriate.
• Effectively communicate with the following: claim department, customer services, loss control, underwriting departments, finance departments, brokers, insureds, service providers, third parties and/or their legal representatives.
• Recognise and pursue subrogation where applicable.
• Adhere to Insurance Contracts Act, the Insurance Code of Practice and all other relevant statutory rules and regulations.
• Adhere to Chubb’s legal, Regulatory and Internal compliance obligations.
• Effectively control the use, work product and expense of outside vendors.
• Any other duties as required by the Claims Manager.

Job description

Chubb Ltd. in Sydney seeks a claims specialist to manage a portfolio of liability and financial lines claims, performing investigations, reserving and adjustment. You will ensure quality work product and timely processing while adhering to Chubb Best Practice Guidelines.

The role requires in-depth claim handling, effective communication with multiple stakeholders, and proactive diary management to drive timely dispositions and settlements.