CISP Case Manager, Dandenong

Court Services Victoria; Greater Dandenong; Sur place; AUD 70 000 - 100 000; Plein temps

Résumé du poste

Court Services Victoria is seeking a dedicated case manager to support people on bail with complex needs within the Court Integrated Services Program. You will work closely with clients, the court, and community service providers to improve outcomes and reduce reoffending.

You will undertake assessments, develop individual support plans, deliver evidence-informed interventions, and prepare reports for court settings, while maintaining confidentiality and building strong partnerships across

Qualifications

• Extensive experience in case management for clients with complex needs.
• Strong engagement skills including motivational interviewing.
• Excellent assessment, case formulation and report-writing.
• Ability to build effective stakeholder relationships.
• Sound judgement, resilience and commitment to service excellence.
• Culturally responsive and inclusive practice.

Responsabilités

• Provide holistic case management for clients with complex needs.
• Undertake assessments and develop individual support plans.
• Deliver evidence-informed interventions and manage risk.
• Prepare progress reports for court proceedings.
• Build partnerships with courts, community services and referral agencies.
• Maintain records with confidentiality.
• Deliver culturally responsive, person-centred support.

Connaissances

Case management

Motivational interviewing

Client engagement

Report writing

Stakeholder relationships

Judgement & resilience

Cultural competence

Formation

Diploma level or higher in social work/psychology/welfare

Description du poste

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year.

MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.

About the Role

Play a key role in supporting people on bail to address complex needs, engage in rehabilitation and achieve positive behavioural change. As part of the Court Integrated Services Program (CISP), you will provide client-centred, strengths-based case management and work closely with clients, the court, and community service providers to improve outcomes and reduce reoffending.

Key responsibilities:

• Provide holistic and collaborative case management support to clients with complex needs.
• Undertake assessments and develop individual support plans that promote rehabilitation and engagement.
• Deliver evidence-informed interventions and effectively assess and manage risk.
• Prepare reports on client progress and confidently present information in a court setting.
• Build strong partnerships with courts, community services and referral agencies to support client outcomes.
• Maintain accurate records, documentation and confidentiality standards.
• Deliver culturally responsive, inclusive and person-centred support.

About You

You will bring:

• Extensive experience in case management and supporting clients with complex needs.
• Strong client engagement skills, including the use of motivational interviewing techniques.
• Excellent assessment, case formulation and report-writing skills.
• The ability to build effective stakeholder relationships and work collaboratively across disciplines.
• Sound judgement, resilience and a commitment to service excellence, integrity and respect.
• A strong understanding of culturally responsive and inclusive practice.
• Tertiary qualification (minimum Diploma level highly desirable) in social work, psychology, welfare, drug and alcohol, or a related field, and/or equivalent experience.

Other Information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.