CIAM Software Engineer: Incident Response & Automation

Softtest Pays Pty; City of Brisbane; On-site; AUD 48,000 - 58,000; Full time

Job summary

Softtest Pays Pty in Queensland is seeking an APS6 CIAM Software Engineer to monitor, investigate, and resolve production incidents on the CIAM platform, and to drive automation of repetitive tasks.

You will write SOPs, report on performance, carry out release activities, and participate in an after-hours on-call roster to support P1 incidents. Candidates should have experience in access management and software operations.

Qualifications

• Required skills include: Support, Access Operations, Writing Software Management.

Responsibilities

• Investigating and resolving production incidents
• Identifying, investigating and resolving systemic problems
• Monitoring the CIAM platform and investigating alerts
• Automating away repetitive operations tasks
• Writing and maintaining SOPs for manual tasks
• Reporting on the performance of the CIAM solution
• Carrying out release activities
• Possible after-hours on-call roster to support resolution of P1 incidents

Skills

Support Access Operations Writinga0

Job description

Softtest Pays Pty in Queensland is seeking an APS6 CIAM Software Engineer to monitor, investigate, and resolve production incidents on the CIAM platform, and to drive automation of repetitive tasks.

You will write SOPs, report on performance, carry out release activities, and participate in an after-hours on-call roster to support P1 incidents. Candidates should have experience in access management and software operations.