CIAM Program: Technical Business Analyst (Hybrid)

Peoplebank; City of Brisbane; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

A leading IT consulting firm in Brisbane is seeking an experienced Technical Business Analyst to join a digital transformation program focused on enhancing Customer Identity and Access Management (CIAM) capabilities. The successful candidate will lead the analysis across multiple workstreams, ensure technical delivery supports security and customer experience, and work collaboratively with technical teams. This role offers a competitive market rate and hybrid work arrangements over a 12-month contract.

Qualifications

• 7+ years' experience in Systems Analyst or Technical Business Analyst role.
• Strong background in systems integration including REST/JSON APIs.
• Knowledge of IAM standards: OAuth 2.0, OpenID Connect, etc.

Responsibilities

• Lead discovery sessions and translate requirements into user stories.
• Produce detailed system analysis artifacts like process flows.
• Partner with architects and engineers to align solutions.

Skills

Systems integration

Stakeholder engagement

Agile delivery

Identity and Access Management (IAM)

Tools

Jira

Confluence

Job description

A leading IT consulting firm in Brisbane is seeking an experienced Technical Business Analyst to join a digital transformation program focused on enhancing Customer Identity and Access Management (CIAM) capabilities. The successful candidate will lead the analysis across multiple workstreams, ensure technical delivery supports security and customer experience, and work collaboratively with technical teams. This role offers a competitive market rate and hybrid work arrangements over a 12-month contract.