Chronic Disease Care Coordinator

RGIT Australia; Alice Springs; On-site; AUD 99,000 - 105,000; Full time

Benefits offered by this job

12% super

Salary packaging options

6 weeks annual leave

Relocation support

Travel opportunities

Job summary

Purple House in Alice Springs is seeking a Chronic Disease Care Coordinator to support high-risk patients with chronic diseases, improve access to healthcare, and promote positive health outcomes. The role involves goal setting, navigating services, and advocating for individual needs in a culturally safe framework.

The successful candidate will work closely with patients and families to develop person-centred care plans, coordinate appointments, and deliver preventive health support in a

Qualifications

• Patient-centred care focus with goal-oriented plans.
• Compassion, empathy and active listening.
• Flexible, resilient and autonomous with teamwork.

Responsibilities

• Collaborate with internal and external stakeholders to support culturally safe, holistic and high-quality patient care.
• Identify individual needs and develop person-centred, strengths-based care plans.
• Coordinate care for patients with multiple chronic conditions and manage healthcare services.

Skills

Chronic disease care experience

Case management experience

Indigenous health care experience

Cultural safety awareness

Empathy and active listening

Job description

Alice Springs, Northern Territory 0870, Australia A$99,118 - A$105,185

Full-time Permanent Associate

Posted 29 Sep 2026

Description

About Purple House

Our mission is to improve the lives of people with renal failure, reunite families and reduce the impact of kidney disease in our communities. We are run by Aboriginal people for Aboriginal people and work to provide culturally appropriate health, aged care and general support services in regional and remote communities, helping people to get home to country and family.

About the Role

The Chronic Disease Care Coordinator is responsible for offering extra support to high-risk patients with Chronic Diseases. The objective is to enhance their access to healthcare services and promote positive health outcomes. This role includes helping patients set goals, identify the necessary health and support services to achieve those goals, navigate the healthcare system, and advocate for their individual needs.

Key responsibilities

• Collaborate with internal and external stakeholders to support continuity of culturally safe, holistic and high-quality patient care aligned with Purple House values and strategic goals.
• Work in partnership with patients, families and carers, where appropriate, to identify individual needs, strengths and priorities and develop person-centred, strengths-based care plans aligned with each patient’s goals.
• Coordinate care for patients living with multiple and complex chronic conditions, including scheduling of appointments and management of healthcare services.
• Advocate for patients and promote preventive healthcare, screening, health education and supported self-management to assist patients in understanding and managing their health conditions.
• Provide flexible, responsive and accessible care that recognises the circumstances, needs and preferences of individual patients.
• Maintain accurate, timely and comprehensive patient records and use follow-up systems to ensure healthcare needs are addressed in a timely manner, including proactive follow-up of missed appointments and patients at risk of disengaging from care.
• Recognise the impact of social and cultural determinants of health and work closely with the Purple House Malpa team and other relevant services to address barriers to care and support holistic patient goals.
• Deliver care in a culturally safe and trauma-informed manner, including supporting informed consent, appropriate interpreter use, privacy, confidentiality and patient choice.
• Comply with all relevant legislation, professional standards, organisational policies and clinical governance requirements, including infection prevention and control, safeguarding, privacy, incident reporting and workplace health and safety.
• Participate in clinical audits, outcome monitoring, service evaluation and continuous quality-improvement activities to strengthen patient care and service delivery.
• Perform other duties within the employee’s qualifications, competence, authorised scope of practice and classification level, as reasonably directed.

About You

To be successful in this role, you will bring:

• You have a patient centred focus and eye on our goal of getting people home on country.
• You are known for your compassion, empathy and ability to listen.
• Your style is flexible, good humoured and resilient.
• You are a self-starter and can work autonomously, knowing when to ask for help.
• You can think on your feet to negotiate and solve problems.
• You are considerate and thoughtful in conflict management.
• You’re eager to learn and collaborate with your team.
• You are passionate and ready for a challenge. (But we are all here to share the fun!)
• You demonstrate a courteous and respectful manner and communicate effectively with all sorts of people.
• You demonstrate cultural awareness and knowledge of cultural safety and Indigenous community control.
• Recent healthcare experience working in chronic disease, case management, and/or indigenous health care, showing competence and confidence in both practical and theoretical aspects of clinical care.

Highly Desirable

• You have experience working for an Aboriginal organisation and awareness of the issues pertaining to this region.

What We Offer

• Attractive salary with 12% super plus generous salary packaging options
• Permanent full-time opportunity with up to 6 weeks annual leave
• Supportive and values-driven organisation
• Relocation support for eligible applicants
• Interstate and remote travel opportunitiesCompetitive salary under the WDNWPT Aboriginal Corporation EA – Clinical Non-dialysis Level 1 classification

No Agencies Please

Applications close on 29 October 2026.

You are encouraged to apply as soon as possible as applications will be reviewed on submission and as such the closing date is subject to change without notice.

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.